Technical Program Manager

About the Role

Technical Program Managers operate within the Partnerships Engineering organization and have technical knowledge that enables them to influence and drive cross-team projects and roadmaps. The right candidate will be a seasoned TPM who can strategically manage multiple complex technical projects, is an excellent communicator, comfortable in a flat, fast-moving organization, and eager to collaborate to solve difficult challenges. This person will be highly organized, productive, poised, and able to thrive in high-pressure, time-sensitive scenarios.

Duties and Responsibilities:

• Partner closely with multiple teams including Engineering and Product leaders to lead technical complex programs across distributed teams
• Work with external partners & carriers in driving strategic conversations.
• Develop and manage end-to-end project plans and ensure on-time delivery
• Provide hands-on program management during analysis, design, development, testing, implementation, and post implementation phases
• Drive internal process improvements across teams and functions, to ensure high performance bars are met across the board
• Provide day-to-day coordination for projects and tasks
• Implement and improve agile methodologies and scrum practices
• Assist teams with having a detail understanding of agile and scrum framework
• Participate and facilitate roadmapping, sprint planning sessions, retrospectives, demos, and scrum of scrums
• Help teams understand and balance dependencies between performance, efficiency, and product functionality
• Map dependencies and relationships between projects and teams, coordinating efforts across organizations and verticals
• Communicate status and big picture to the stakeholders and leadership
• Work independently with minimal supervision

Qualifications and Skills:

• BA/BS degree or equivalent work experience
• Minimum of 6 years of experience managing technical programs
• Experience working in or with software development and product management teams
• Experience developing, managing, and coaching teams 

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