Technical Program Manager

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What We Need:

2K Publishing Tech delivers innovative solutions to our studios and supports all of their technology needs to ensure they can focus on building incredible games. The Delivery Manager/Technical Program Manager will need to apply their experience and skills across a variety of roles including agile project and program management, change management, process documentation and improvement, business requirements definition, tracking schedules, action items, risks and most importantly, forging strong relationships across the business. They need the interpersonal and organizational skills to navigate our complex and fast-paced environment. Perhaps most importantly, they need to have an absolute passion for getting things done.

What You Will Do:

Own the delivery of product in accordance with the Product roadmap and quarterly commitments.

Lead, facilitate, and ensure the Agile process is rigorously followed by the team.

Coach the team on Scrum principles and practices, and help them to have a clear vision and self-management.

Manage team resources to ensure effective participation in agile events as well commitment and progress towards assigned work.

Partner with Product and Engineering leads to track & relay to team any priorities as well as key customer milestones.

Partner with Product and Engineering leads to identify, document, and communicate Quarterly delivery scope and schedule based on team capacity. 

Mitigate risks and issues.

Proactively identify, track and drive resolution of blocking issues/impediments and non-engineering action items.

Coordinate cross-project dependency, milestone, & release management activities with other Delivery Managers.

Facilitate triage of incoming customer tickets through ServiceNow.

Manage Sprint Backlog in Jira.

Drive change requests for any committed work during a Quarter.

Establish and drive successful release communications.

Drive Program level performance reporting, visibility and transparency to both internal and external leadership.

Recommend and/or implement moderate process improvements for increased productivity.

Maintain team morale.

Who We Think Will Be A Great Fit: 

You are passionate about technology and you are excited about bringing ground breaking capabilities to empower cross-vendor team members to make incredible platform experiences for our game studio developers. You understand what it means to bring organization in a fast-paced environment that is minimally disruptive. You can operate with considerable autonomy and discretion. You consider excellence in communication to be one of, if not your strongest asset across all mediums.

5-8 years of experience

Domain expertise is a plus:

IT (Software development and/or infrastructure), Identity, Video Game Production and/or Supply Chain & Vendor Management

IT Infrastructure Library (ITIL)

Agile experience as Scrum Master and/or Product Owner

Experience with Jira, Confluence, Google Suite, Flowcharting (Miro, Visio, Lucidchart)

Demonstrated strategic planning, strategic facilitation, and executive presentation

BA/BS, CSM/CSPO

Demonstrated ability to interact, influence and align with all levels of an organization; and drive consensus

The pay range for this position in California at the start of employment is expected to be between $90,000 and $160,000 per Year. However, base pay offered is based on market location, and may vary further depending on individualized factors for job candidates, such as job-related knowledge, skills, experience, and other objective business considerations. Subject to those same considerations, the total compensation package for this position may also include other elements, including a bonus and/or equity awards, in addition to a full range of medical, financial, and/or other benefits. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an 'at-will position' and the company reserves the right to modify base salary (as well as any other discretionary payment or compensation or benefit program) at any time, including for reasons related to individual performance, company or individual department/team performance, and market factors.