Technical Program Manager

Our Product Team drives all product activities from vision to impact. We engage with customers to understand their needs, develop long-term product strategy, define roadmaps, partner with engineering to execute on those roadmaps, and coordinate with internal stakeholders to fundamentally transform our customers’ businesses. 

You'll work with the Deep Learning and Document Understanding teams within Instabase. They're responsible for setting the Document Understanding strategy and delivering features across multiple segments and requirements to Instabase customers. Today, the teams deliver multiple interconnected applications such as ML Studio, Flow and Deep Learning model development. Document Understanding plays an important role in improving the customer experience in several domains such as mortgage processing, insurance underwriting and invoice/payment analysis.

As Technical Program Manager, you will lead complex, multi-disciplinary engineering programs using your engineering expertise. You’re passionate about driving cross-functional collaboration between engineering and go-to-market teams, demonstrating ownership & accountability, solving chaos with structure and helping us land sound technical outcomes as we further our mission to automate unstructured data. 

What you’ll do: 

• Identify and prioritize the need for strategic programs across Engineering, Customer Success, and other cross-functional organizations.
• Create new programs and processes to accelerate delivery of the Instabase product.
• Build dashboards to provide actionable insights into cross-team execution on strategic programs.
• Develop tools/scripts to automate manual processes.
• Communicate progress, blockers, and action plans to key stakeholders, including the executive team.

About you: 

• 8+ years as a Program Manager, at least 4 of which in a technical role.
• BS in Computer Science, related technical field, or equivalent technical experience.
• Experience with common developer productivity tools like Jira, Confluence, etc.
• Highly analytical and structured thinker with an understanding of technical concepts.
• Execution and process-focused, having successfully driven technical programs for enterprise products in a fast-paced environment.
• Experience working with enterprise customers.

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