Technical Program Manager

About Us

TherapyNotes is the go-to superhero for behavioral health Practice Management and EHR software! Our top-notch SaaS solution handles scheduling, billing, documenting, telehealth, and more so clinicians can focus on awesome patient care.

We're a dynamic team of pros who love to innovate and push the envelope, keeping our software cutting-edge. Join us, and let's revolutionize behavioral health software together while making a real difference!

Description

TherapyNotes is revolutionizing the way behavioral health professionals manage their practices with our user-friendly, web-based Practice Management System. Our platform streamlines tasks like scheduling, billing, documenting, and telehealth, enabling clinicians and practice managers to focus on what matters most: quality patient care.

We’re seeking a Technical Program Manager to lead complex, cross-functional initiatives that will shape the future of our platform. In this role, you’ll coordinate strategic projects and drive innovative improvements, enhancing the experience for our customers.

Responsibilities

• Lead Strategic Initiatives: Oversee key projects, including the modernization of our front-end architecture and the implementation of a scalable design system.
• Foster Collaboration: Work closely with product, design, and engineering teams to align goals and ensure seamless execution.
• Drive Innovation: Utilize Agile methodologies to deliver iterative improvements and prioritize value creation
• Manage Complexity: Identify and mitigate risks, coordinate dependencies, and optimize resources for timely delivery.
• Communicate with Impact: Present project status, challenges, and successes to technical and non-technical stakeholders, including the creation and presentation of visual project plans, and both detailed and executive-level reports.
• Elevate User Experience: Collaborate with our teams to create intuitive, visually appealing user experiences that delight our customers.

Requirements

• Proven Track Record: 5+ years leading complex technical programs in a fast-paced, product-driven environment.
• Technical Acumen: Familiarity with modern front-end technologies (e.g., Angular, React) and design systems.
• Agile Expertise: Proficiency in Agile methodologies (Scrum, Kanban) and tools like Jira and Confluence.
• Strategic Thinking: The ability to see the big picture, anticipate challenges, and develop innovative solutions.
• Communication Skills: Skilled at articulating complex ideas clearly and concisely, both verbally and in writing.
• Interpersonal Skills: The knack for building relationships, fostering collaboration, and influencing stakeholders at all levels.
• Education: A bachelor's degree in computer science, business, healthcare administration, or a related field is required.
• PMP Certification (Desirable): PMP certification is a plus.
• Experience in Health IT and behavioral health: Experience with EHR systems and other relevant healthcare technologies is preferred, including an understanding of the specific needs and regulations within the behavioral health domain.

Benefits

• Competitive salary - $120,000-$150,000
• Employer sponsored health, dental, vision, life, and disability insurance
• Retirement plan with company contribution
• Annual company profit sharing
• Personal development/training budget
• Open, collaborative work environment
• Extensive 2-week onboarding plan
• Comprehensive mentorship program

TherapyNotes, LLC is an Equal Employment Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. All candidates whom have been given a conditional offer of employment with TherapyNotes, LLC must also undergo a criminal background check.

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10/30/2024