Technical Program Manager, App Experience

Snapchat is a camera and messaging app that connects people to their friends and the world. Every day around the globe, millions of people use Snapchat to connect with friends, form relationships, play, and learn. No matter where you are or how you express yourself, it’s always the quickest way to share a moment!

Snap Engineering teams build fun and technically sophisticated products that reach hundreds of millions of Snapchatters around the world, every day. We’re deeply committed to the well-being of everyone in our global community, which is why our vales are at the root of everything we do. We adapt quickly, with precision, and always implement with privacy at the forefront.

Some core features we build and maintain include Snapchat’s Camera, Creative Tools, Maps, Chat, Memories, Stories, Discover, Games, and Minis. Our Infrastructure teams deliver an innovative and cost-efficient platform that ensures Snapchat is the fastest way to communicate with your friends, anywhere in the world. We have one of the fastest growing digital ad platforms, and our Monetization teams drive measurable returns for advertisers through novel ad formats like Augmented Reality. As a Snap Engineering team member, you’ll help us build the future of communication.

We're looking for a Technical Program Manager to join the App Experience team to lead a portfolio of programs that cut across Engineering, Growth, Product and Monetization.

• Lead and support the design and delivery of scalable, multi-functional technical programs and initiatives that drive excellence and alignment across our Core Engineering team

• Lead projects to improve adoption of Engineering operational standard processes

• Drive and define operational tasks related to the programs you own and support

• Build and stabilize systems for supervising the health and progress of your respective program

• Proactively seek out feedback on how to improve

• Help coordinate and complete project development while prioritizing project tasks and different teams needs

• Understand issues and needs and help to bring together key partners to quickly converge on solutions

• Create and maintain meticulous documentation in the planning, launch, and execution stages of a program’s lifecycle, ensuring partners are aligned

• Communicate project statuses to project members, service owners, and leadership with a high degree of accuracy and visibility

• Plan and implement high value cross-team meetings

• Cultivate an open and connected environment

• Collaborate with and support your TPM and PgM team members

• The technical expertise to dive deeply into technical details, e.g., dependencies, design choices, operability, etc., and ask the right technical questions, and drive constructive discussions with engineers

• Sufficient technical judgment to solve technical problems and understand trade-offs in evaluating technical requirements against business requirements

• A strong executor and relationship-builder with strong verbal and written communication skills, who can communicate at all levels including with engineers, tech leads, leadership and partners across other orgs

• Strong organizational skills and validated project management track record

• Experience in project goal-setting, schedule management and work breakdown structures

• Capacity to work in a fast paced, constantly evolving environment

• A demonstrated ability to lead sophisticated projects, successfully (sets clear goals, identifies roadblocks, designs solutions, and supervises progress against time critical release)

• Someone who can prioritize, focus, and is an ambitious thinker and problem solver who is unafraid to ask hard questions and challenge norms

• Established mentor and initiative leader with the ability to lead by example

• An individual who is self-motivated and driven and has shown commitment to take accountability and responsibility for success of large programs

• BS/BA degree in CS, CE, or EE, or equivalent years of experience

• 4+ years Technical Program Management experience and/or experience supporting multi-functional teams on technical projects

• 4+ years of demonstrated ability in Technical Program Management at a software company

• BS/BA degree in Computer Science

• Experience with internal tool development and roadmaps

• Experience with Google Big Query and querying data via SQL

• Familiarity developing technical training documentation

At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets. If you have a disability or special need that requires accommodation, please don’t be shy and contact us at [email protected].

Our Benefits: Snap Inc. is its own community, so we’ve got your back! We do our best to make sure you and your loved ones have everything you need to be happy and balanced, on your own terms. Our benefits are built around your needs and include paid parental leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap’s long-term success!