Technical Program Manager, Grammarly Business

Grammarly is excited to offer a remote-first hybrid working model . Team members can work primarily remotely in the United States, Canada, Ukraine, Germany, Poland, or Portugal. Conditions permitting, teams will meet in person a few weeks every quarter at one of Grammarly's hubs in San Francisco, Kyiv, New York, Vancouver, and Berlin, or in a workspace in Kraków.
We believe this balanced, flexible approach gives our team members the best of both worlds: plenty of focus time along with in-person collaboration that fosters trust, unlocks creativity, and further fuels innovation.
Grammarly team members in this role must be based in the United States or Canada.
The opportunity
Every day, tens of millions of people and 50,000 professional teams rely on Grammarly's AI-enabled communication assistance to help them communicate confidently and achieve their goals. Our team members have the autonomy to take on exciting challenges in pursuit of our mission to improve lives by improving communication. Together, we're building on more than a decade of steady growth and profitability. We're defining the communication assistance category for individuals, enterprises, and developers with tailored service offerings: Grammarly Premium , Grammarly Business , Grammarly for Education , and Grammarly for Developers . All of this begins with our team collaborating in an inclusive, values-driven, and learning-oriented environment.
To achieve our ambitious goals, we're looking for an experienced Technical Program Manager to join our Grammarly Business team, whose work will directly impact millions of users and thousands of organizations. The goal of the Grammarly Business team is to develop features and capabilities that help teams and organizations be more effective and productive in their communication. This group is made up of curious lifelong learners who get excited about delivering influential product offerings to our customers and solving novel technical challenges at scale. As the company and our B2B offering grow, the number of large, cross-functional projects grows with it, demanding a dedicated role to oversee this new collaboration and coordination.
Grammarly's product managers, designers, engineers, researchers, and business stakeholders have the freedom to innovate and uncover breakthroughs-and, in turn, influence our product roadmap. The complexity of our technical and business challenges are growing rapidly as we expand and scale our product offerings. Read more about our stack or hear from our team on our technical blog .
Your impact
As the Technical Program Manager for Grammarly Business, you will have the opportunity to drive tremendous growth in a critical area for the company. Grammarly is uniquely positioned to continue defining the digital-writing-assistant category, but this comes with significant challenges. Our teams build lightweight, intuitive user experiences for end users, teams, managers, and admins atop an increasingly powerful AI backend. Finding the right balance of delivering value to our customers and driving growth in lockstep with our go-to-market stakeholders across a rapidly growing team demands high-level thought leadership and smooth processes.
In this role, you will:

• Work through ambiguity while leading large, cross-functional, cross-geo software-engineering projects at Grammarly.
• Identify opportunities, requirements, and risks associated with B2B SaaS programs; define milestones and success criteria; and manage schedules.
• Effectively communicate the above to the team, to leadership, and to go-to-market stakeholders.
• Develop and maintain Eng+Product+Design+Go-to-Market collaboration frameworks and processes.
• Develop and maintain scalable processes and assist with resource allocation.
• Ensure priorities are aligned across all relevant teams and take steps to remove roadblocks to this alignment.
• Take a holistic view across the greater product organization, identifying opportunities to improve alignment or reduce redundancies.
• Exercise technical judgment in evaluating projects and their potential solutions.

We're looking for someone who

• Embodies our EAGER values-is ethical, adaptable, gritty, empathetic, and remarkable.
• Is able to collaborate in person 2 weeks per quarter, traveling if necessary to the hub where the team is based.
• Has at least six years of professional work experience as a program / technical program manager with customer-facing products, preferably in a B2B environment.
• Is driven to proactively identify issues, risks, and opportunities.
• Is able to organize other people to reach a shared goal.
• Is a creative problem-solver, able to break down complex problems into manageable components.
• Applies their technical expertise to care about the details without losing sight of the bigger picture.
• Communicates effectively with their peers, executives, and independent contributors.
• Has experience working across product, engineering, and business teams and can translate the technical to nontechnical stakeholders and vice versa.

Support for you, professionally and personally

• Professional growth: We believe that autonomy and trust are key to empowering our team members to do their best, most innovative work in a way that aligns with their interests, talents, and well-being. We also support professional development and advancement with training, coaching, and regular feedback.
• A connected team: Grammarly builds a product that helps people connect, and we apply this mindset to our own team. Our remote-first hybrid model enables a highly collaborative culture supported by our EAGER (ethical, adaptable, gritty, empathetic, and remarkable) values. We work to foster belonging among team members in a variety of ways. This includes our employee resource groups, Grammarly Circles, which promote connection among those with shared identities including BIPOC and LGBTQIA+ team members, women, and parents. We also celebrate our colleagues and accomplishments with global, local, and team-specific programs.
• Comprehensive benefits: Grammarly offers all team members competitive pay along with a benefits package encompassing excellent health care (including mental health and fertility benefits) and ample and defined time off. We also offer support to set up a home office, caregiver and pet care stipends, wellness stipends, 401(k) matching (US only), admission discounts, learning and development opportunities, and more.
• For North America-based employment: Grammarly takes a market-based approach to compensation, meaning pay may vary depending on your location. Our US and Canada locations are categorized into compensation zones based on each geographic region's cost of labor index. Base pay may vary considerably depending on job-related knowledge, skills, and experience. Our compensation packages include equity; a wide range of medical, dental, vision, disability, and life insurance options; retirement benefits; and parental leave. We offer twenty days of paid time off per year (global), eleven days of paid holidays per year (US and Canada), and unlimited sick days (global).

We encourage you to apply
At Grammarly, we value our differences, and we encourage all-especially those whose identities are traditionally underrepresented in tech organizations-to apply. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, ancestry, national origin, citizenship, age, marital status, veteran status, disability status, political belief, or any other characteristic protected by law. Grammarly is an equal opportunity employer, a participant in the US Federal E-Verify program (US), and abides by the Employment Equity Act (Canada).
Grammarly currently supports the long-term work of team members in the following US states: Arizona, California, Colorado, Florida, Georgia, Illinois, Maine, Massachusetts, Minnesota, Nevada, New Jersey, New York, North Carolina, Oregon, Pennsylvania (Kennett Township, New London Township, Pittsburgh City, Shaler Township), South Carolina, Texas, Utah, Virginia, and Washington, as well as the District of Columbia
Grammarly currently supports the long-term work of team members in the following Canadian provinces: British Columbia, Ontario
Please note that EEOC is optional and specific to US-based candidates
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Please note that Grammarly's COVID-19 vaccination policy requires that all team members in North America be vaccinated against COVID-19 to meet in person for Grammarly business or to work from a North America hub location. It is expected that this will be a requirement for this role. Qualified candidates in North America who cannot be vaccinated for medical reasons or because of a sincerely held religious belief may request a reasonable accommodation to this policy. For Europe, this policy requires team members to be vaccinated or produce a daily negative COVID-19 test administered on-site to work from the hub or attend in-person meetings.
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