Technical Program Manager - HTHD

JOB DESCRIPTION

Ford Credit IT is looking for a proficient TPM who has excellent hands-on in Data Analytics and experimentation Product development using such tools as Adobe Analytics, Adobe Launch, Adobe Target, Optimizely and Contentsquare

• Coordinates and facilitates the team's flow load, working within and across teams to align work and capacity.
• Creates conditions for high performance teams to excel.
• Facilitates conversations to achieve user story completion, while ensuring acceptance criteria is actionable.
• Uses the product roadmap to guide the team's efforts delivering highest value outcome
• Facilitate teams review of proposed product or service technical design against relevant policies, standards, and principles. Stays aware of industry standards and their impact on the product or service
• Responsible for facilitating sprint planning, backlog refinement, retrospective, demo, and daily standup.
• Bias for action to remove blockers & impediments
• Has experience with JIRA, setting up filters, dashboards, reports, etc.
• Look for opportunities to improve team processes and norms
• An effective communicator that has experience working with globally distributed teams
• Supports and motivates team members during difficult times and helps to keep morale high
• Adaptable and open to change, able to adjust to evolving needs of the team/project

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• Minimum 5-10 years of experience working on Digital transformation preferably on the data, analytics, and/or experimentation side.
• Able to guide and drive the team based on the cross functional alignments.
• Able to make data driven decisions to align product roadmap.
• Participate and collaborate with the engineering team ceremonies to drive execution of the various areas we support; Analytics, Experimentation, and Visualizations/Dashboarding
• Collaborate with multiple stakeholders and ensure smooth delivery of the projects end to end.
• Drive conversation with cross functional teams and technical stakeholders in solving all dependencies.
• Strong ITSM skills on Problem and release management.
• Able to author all key process and emphasis on documentation.

• Knowledge on platforms listed below or similar capabilities.
  • Adobe AEM
  • Adobe Analytics/ADP (Launch)
  • Adobe Target
  • Optimizely
  • Content Square
  • GCP