Technical Program Manager II

The Technical Program Manager II role within Guidewire Cloud Platform Infrastructure owns, plans and delivers key cross functional highly technical initiatives and complex long term projects like Upgrades and Migrations by partnering closely with GWCP Engineering, Product Management, SRE, Technical Account Managers and other PDO stakeholders. In addition to delivering on the key initiatives, Technical Program Manager II will also support key processes such as coordinating releases , hotfix and emergency security issues. They will recommend, define and measure metrics that should matter for Platform teams. Lead teams in being more data driven when making decisions. Own those metrics, inspect for variances, propose corrective actions and drive changes to improve outcomes.

This position reports directly to the Director of Program Management. 

RESPONSIBILITIES:

• Drive Quarterly planning meetings for the supported teams and arrive at a plan.
• Track and report progress around those plans.
• Be a servant leader, helping the teams to deliver on the plans on time to the quality mark.
• Continuously convert chaos to clarity for the teams.
• Gather required data from tools like AWS, DataDog, GitHub etc to support decision making in a variety of contexts.
• Drive practices aligned with Secure Software Development Lifecycle.. Manage stakeholders' expectations proactively. Communicate program status effectively. Facilitate and lead meetings, including identification of action items and follow up.
• Prepare and maintain project/release schedules with all critical tasks and related milestones.
• Identify, analyze, and prioritize project risk and develop response plans.
• Utilize software such as, JIRA, Aha!, Confluence, Zoom, g-suite, etc.

REQUIRED SKILLS:

• Excited about backend infrastructure projects and technologies. 
• Practical knowledge of terms like MVP and its application in developing products iteratively with Agile development teams. 
• Knowledge of AWS or other Cloud technologies. 
• Understanding of secure, scalable system design, cloud architecture and DevOps practices. 
• Familiarity with concepts of Scalability, Reliability and Performance.
• Bias for getting things done in a timely manner.
• Possess keen sense of personal accountability. Be a strong team player. 
• Excellent written, verbal, and collaboration skills, including presentation skills.
• Ability to successfully negotiate acceptable solutions to different stakeholders.
• Comfortable with rapidly evolving agile teams.

About Guidewire

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation.

For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC.

Guidewire Software Inc. provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. 

CONSENT and ACKNOWLEDGEMENT 

By clicking the submitting your application on the following page:

1. You consent to Guidewire collecting, retaining, disclosing and using your Personal Data as outlined above, and to its transfer of your Personal Data outside the country where you live or work, and/or to third parties for the above purposes.

2. In the event that you submit any Sensitive Personal Data, you explicitly consent to Guidewire collecting, retaining, disclosing and transferring your Sensitive Personal Data on the terms and for the same purposes as described above in relation to Personal Data.

3. You acknowledge that you have the right to access your Personal Data and Sensitive Personal Data at any time and have the right to correct any errors.

4. You acknowledge that your Personal Data will be retained for up to 24 months.