Technical Program Manager, Platforms

We’re looking for a hardworking, passionate person to join our amazing team where we focus on extraordinary service availability, scalability and security while defining standards, implementing standard methodologies and improving operational efficiency. If you have an entrepreneurial spirit and love non-routine work that requires social intelligence, complex critical thinking and creative problem solving, we’d love to hear from you!

As a Technical Program Manager at Cedar, you will need to be highly strategic and tactical in your work. A key part of your role will require you to build and drive important internal processes, manage decision-making channels, prioritize deliverables across multiple teams/programs and measure progress against both goals and timelines. Success will require strong management skills, effective navigation of complex and ambiguous issues, superior people skills, and high emotional intelligence as you navigate workstreams and timelines throughout the organization.

This role is based in NYC. You are expected to be in our NYC office 3 days per week.

• Help to grow Cedar’s Program Management function, collaboratively iterating alongside other project, program, and operations managers.
• Track projects, cloud computing costs and other key deliverables.
• Drive cross-functional efficiency by defining, tracking, reporting on outcomes and codifying hand-offs across teams.
• Define, facilitate and track interactions between Engineering functions with respect to incidents and bugs.
• Support product managers and engineering managers to develop, manage and maintain Objectives and Key Results (OKRs), master timelines and other relevant inputs to ensure application of deadlines.
• Understand the organization's short and long term strategies, in order to develop plans with product and engineering managers on how and when to tackle them.
• Break down silos and bridge communication gaps across squads and functions (Product, Engineering, Design, etc.) to help manage cross functional timelines.

• 4+ years of relevant experience in project, program, operations or process management
• Strong analytical and project management skills with demonstrated ability to prioritize, track, and deliver results
• Consistent record of designing systems that optimize for efficiency cross functionally
• The ability to conduct data analysis and produce insightful reports
• Team player with strong communication skills
• The ability to manage ambiguity and competing priorities
• Outstanding presentation skills both in person and in multi-location meetings
• Familiarity with methodologies such as Lean and/or Agile

• Experience working at a growing start up
• Understanding of Incident, Problem, Change and Release Management
• Data analytics, business analysis and/or business systems experience
• Experience using SQL
• Comfort with JIRA administration

Compensation Range and Benefits

• Salary/Hourly Rate Range*: $136,000 - $160,000
• This role is equity eligible
• This role offers a competitive benefits and wellness package

*Subject to location, experience, and education

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