Technical Program Manager (Remote)

Headquartered in Denver, Colorado with additional offices in Arizona and California, FRONTSTEPS is a SaaS company with a resident engagement platform to empower communities to be safe, informed, and efficient. More than 23,000 communities nationwide - that's 4.4 million homeowners - are covered by FRONTSTEPS services! We deliver solutions that simplify how management companies, homeowner associations, builders, and security & patrol experts build, connect, operate, and secure modern communities. With a focus on mobile-first technology and best-in-class integrations, our products make it easy for community leaders and homeowners to communicate, collaborate, and drive a more prosperous community.
FRONTSTEPS is guided by the core values of 1) developing our people, 2) taking care of the customer at all times, 3) moving with purpose and urgency, 4) being open, honest, and transparent, 5) innovating and failing forward, and 6) being courageous.
POSITION OVERVIEW
Our engineering team prioritizes creating excellent systems via rapid iterations, collaboration, and peer review. We are looking for a Technical Program Manager to work with our Engineering leadership team to drive the delivery of all our internal and external products. This individual will actively mentor and contribute to the personal development of their team. You get just as excited seeing others grow and learn under your leadership as you do by executing the work yourself. You seek to improve standard practices and cultivate a culture of excellence. Most importantly, you'll work with a diverse group of people and collaborate to create the best solutions for FRONTSTEPS.
As the Technical Program Manager, you will focus on leading and developing a highly skilled team of Senior Engineers and Quality teams delivering internal and external products. You will be responsible for managing the Software Development Life Cycle for each initiative and the entire team's performance.
REMOTE OPPORTUNITY
This position is eligible for remote work in the U.S. All candidates must be authorized to work in the U.S. without sponsorship.
JOB RESPONSIBILITIES

• Responsibility for the software delivery process
• Establish processes to resolve dependencies and communicate clearly with stakeholders for smoother releases
• Build, manage, mentor, and coach a team of highly skilled Software Development Engineers and Quality Engineers in delivering quality releases
• Manage our Design team to facilitate our "Design First" methodology
• Own all operational metrics for your team
• Working with the Product organization plan and create project roadmaps and make them scalable
• Drive projects that involve liaising with multiple teams, including engineering, analytics, and marketing
• Manage project schedules and delegate project responsibilities
• Oversee the development of internal processes and business applications
• Identify project risks and plan and execute sustainable long-term strategies
• Coordinate with the Product organization on delivering to the communicated roadmap
• Conducts performance evaluations that are timely and constructive
• Develops, implements, and manages processes to ensure that products meet required specifications for quality, function, and reliability prior to delivery
• Help the Development, Quality, and Design team improve the overall products and processes
• Identifies and analyzes issues, bugs, defects, and other problems, particularly when problems recur in multiple products; recommends and facilitates solutions to these issues
• Work with Dev Ops and Leadership on key projects to stabilize and enhance the overall development and product environments
• Performs other related duties as requested by management

SKILLS & QUALIFICATIONS
If you're on the fence about whether you meet all of the requirements for this role, please apply!

• Bachelor's Degree in Computer Science or related field, or 8-10 years equivalent development work experience in lieu of degree
• 8+ years of experience in managing and driving technical projects that involved interacting with multiple teams
• Minimum 7 years' experience in ASP.NET based applications using C#, Entity Framework, mvc, object orientated programming and ASP.NET Web API's
• Minimum 2 years with .NET Core/.NET 5/.NET 6
• Proven experience in data analysis, capacity planning, and risk management
• Strong experience in project development lifecycle and project management
• You have good communication and organizational skills
• You have experience leading a diverse team of quality software engineers
• You love fostering career growth and building a strong team culture
• You proactively identify problems and opportunities and generate creative approaches to solve them
• You enjoy working collaboratively with product managers to build and maintain a backlog of work for a team of engineers
• You understand that celebrating accomplishments is just as important as looking for ways to improve
• In-depth knowledge of software development processes and best practices
• Excellent organizational skills and attention to detail
• Excellent time management skills with a proven ability to meet deadlines
• Strong analytical and problem-solving skills
• Strong supervisory and leadership skills

This position may be based remotely with a salary of $115,000 - $135,000. Occasional meetings may be required in Denver headquarters.
Benefits include the following :

• Medical, Dental, and Vision
• Company sponsored Life Insurance
• Voluntary Short-Term Disability, Long-Term Disability, and Life Insurance
• FSA/HSA
• Paid Time Off
• Sick Time
• Internet Reimbursement
• 401k match

FRONTSTEPS is proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.