Technical Program Manager, Software

At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality.

Meraki is seeking an experienced Software Technical Program Manager to be responsible for New Feature Introductions to the market. Come be part of the new team that delivers groundbreaking products for businesses and organizations of all sizes. As a Software Technical Program Manager for the Meraki products, you will work closely with our Software engineering, Product Management, Marketing, Support, Sales, Strategy, Finance, Legal and Operations teams to shepherd products from conceptualization through all phases of product development. Our goal is to deliver high-value products/projects to our customers on time with quality and within budget.

• Lead NFI (New Feature Introduction) programs / projects for Meraki products.

• Build, maintain program plan with multi-functional dependencies.

• Execute and track program work you're doing, achievements, action items, technical dependencies, risks,and mitigation plans.

• Craft project status reporting and deliver executive briefings to update senior leaders and partners.

• Understand product use case and communicate technically with engineering teams.

• Develop strong working relationships with multi-functional teams to best understand and deliver on business goals and priorities.

• Adhere to metrics and governance for Meraki’s process and provide inputs to process improvements.

• Bachelors or higher degree in a related technical field (Computer Science/Computer Engineering, Electrical, Electronics Engineering) or equivalent experience in hardware and/or software engineering.

• 8+ years of experience as Technical Program Manager or Engineering Program Manager in software, embedded, networking, cloud technologies or products.

• Must have a successful track record of on time delivery of programs.

• Strong understanding of software / hardware development processes.

• Understanding of involved technologies for Networking devices.

• Excellent communication, interpersonal and presentation skills.

• Experience working with project planning tools (Excel, Gantt charts, Jira, Wrike, Confluence, Google Docs)

• Proficient in Agile Project Management processes. Should be able to deal well with rapid changes, and feel comfortable navigating uncertain/ambiguous situations.

Meraki is based in the Mission Bay area of San Francisco, with beautiful views of the Oracle Ballpark and the Bay beyond. You will have access to an onsite gym, multiple kitchens stocked with high quality snacks, a coffee bar, catered lunches every day, and a generous benefits package.