Technical Program Manager GFCO Analytics

As a Technical Program Manager on the GFCO Analytics Engineering team you'll own the roadmap and execution for the data models metrics and dashboards that power Customer Experience and Compliance Operations at Coinbase. This team combines deep domain expertise in regulated operations with modern data engineering (Snowflake Airflow Superset/Looker and AI tooling) to deliver trusted self-serve data products that drive faster decisions and stronger customer outcomes. You'll distill requests from 15+ cross-functional teams prioritize work based on impact and regulatory need and create the operational leverage that lets analytics engineers focus on building rather than managing process.

What You'll Do:

• Own the CX Analytics Engineering roadmap distilling requests from Operations Compliance Risk WFM BizOps and Product teams into a prioritized backlog scoped by impact regulatory urgency and team capacity
• Drive program execution across data model builds pipeline development dashboard delivery and regulatory reporting workstreams holding the team accountable to timelines and quality standards
• Build and automate project management processes reducing operational overhead so analytics engineers spend more time building data products and less time on coordination
• Partner with CX Operations leadership Compliance and Data/Platform Engineering to resolve pipeline dependencies align on shared data models and ensure regulatory reporting accuracy
• Implement testing monitoring and documentation standards (data contracts alerting quality checks) that reduce ad-hoc firefighting and build stakeholder trust in CX data products
• Leverage AI-assisted workflows and tooling to compress speed-to-insight automate reporting and scale the team's impact without growing headcount linearly with business complexity

Required Skills and Experience:

• 7+ years of experience in technical program management with at least 3 years supporting data engineering analytics or data platform teams in a regulated environment (fintech financial services or crypto)
• Proven track record owning and prioritizing a technical roadmap across multiple concurrent workstreams balancing competing stakeholder needs with engineering capacity and regulatory requirements
• Fluency with modern data stack components (e.g. Snowflake Airflow Looker/Superset dbt) and the ability to engage technically on data modeling pipeline architecture and data quality frameworks
• Demonstrated ability to create operational leverage through process automation tooling improvements and structured program management that frees engineering teams to focus on high-value delivery
• Experience driving alignment across 10+ cross-functional stakeholders (Operations Compliance Risk Product Engineering) where ownership is distributed and trade-offs must be actively managed
• Utilizes generative AI responsibly maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency cost and quality.

How does Coinbase ensure its pay and bonus plans are competitive?

What We Do

Crypto creates economic freedom by ensuring that people can participate fairly in the economy and Coinbase (NASDAQ: COIN) is on a mission to increase economic freedom for more than 1 billion people. We’re updating the century-old financial system by providing a trusted platform that makes it easy for people and institutions to engage with crypto assets including trading staking safekeeping spending and fast free global transfers. We also provide critical infrastructure for onchain activity and support builders who share our vision that onchain is the new online. And together with the crypto community we advocate for responsible rules to make the benefits of crypto available around the world.

Why Work With Us

We have the opportunity to accelerate the pace of innovation in the world by building an open financial system. Our vision is to create more economic freedom in the world to help people control their own wealth start companies have financial privacy and participate in the global economy. And to get us there we focus build and move as a team.

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