Technical Project Manager

Description
Come join a winning team! Here at Imprivata, you'll see a dedicated group of professionals who care about improving healthcare. Our team thrives on collaboration and sharing ideas, whether in a cross-functional meeting or at one of our virtual team-building events.
While we're diverse in our backgrounds and skills, we have much in common. A passion for our mission. A strong sense of integrity. A belief that we're making a positive impact and a commitment to having fun.
We are seeking a Technical Project Manager to join our team out of our Austin, TX, Waltham, MA or St. Petersburg, FL office for this hybrid role .
Job Summary
The Technical Project Manager is responsible for coordinating IT solutions for customers in the U.S healthcare provider environment. Additional responsibilities include preparation for the overall project plan, structure, expectation setting, schedule and staffing requirements for multiple fast moving upgrades. This would include management of both Imprivata and client employees as well as third-party vendors to ensure that an integrated solution is provided to meet the client needs. Expert project management knowledge and experience are required. The Technical Project Manager must clearly communicate project progress in the form of regular status reporting, maintaining project plans, tasks and status meetings. This role will also be a key contributor in the development and evolution of the company's operational and deployment methodologies, particularly in the area of technical processes.
Duties and Responsibilities

• Perform Design and Planning sessions as required
• Coordinate upgrades, appliance migrations, and other solutions which can be performed remotely.
• Delivering high-quality software solutions that meet and exceed our clients' expectations, on-time and on-budget.
• Manage all aspects of the project delivery for enterprise level engagements including scheduling, task management, expectation setting, customer management, time management, and resource management.
• Managing priorities and expectations across a variety of internal and external stakeholders.
• Establish and maintain project plan from project kick-off through production roll-out.
• Collaborating with clients to resolve project issues and manage project risks.
• Tracking and reporting on project status, time used and achievement of project deliverables.
• Building and maintaining client and partner relationships.
• Perform customer technical readiness evaluations

Qualifications

• Bachelor's degree in Business, Computer Science, Engineering or related discipline.
• 2+ years hands-on Project Management experience in large scale deployments (preferably within a large traditional consulting firm within healthcare services or large healthcare systems integrator).
• PMP or PMP Certified is preferred but not required
• Advanced skills using Microsoft Project and Microsoft Excel to manage projects and financials
• 5+ years' experience in the software industry
• 2+ years' experience with software implementation in a healthcare environment of a product with end user impact.
• Advanced experience with CRM systems, preferably SalesForce.com preferred
• Excellent leadership, interpersonal, communication and presentation skills demonstrating an ability to manage staff (some positions without direct authority) in an operational environment and deliver to agreed timescales.
• Independent problem-solving, self-motivated and positive customer service attitude.
• Proven ability to get into the details of programs and projects in order to drive tasks to completion.
• Ability to obtain results in a large corporate, matrixed environment.
• Strong customer management and conflict resolution skills.
• Ability to manage and influence at a corporate executive level.
• Demonstrated ability to complete multiple tasks and projects concurrently and deliver results under pressure.

At Imprivata, we have a top-notch work environment, developmental opportunities, a competitive total rewards package, and the desire to have fun. If you have the skills and qualifications as we have described above, we want to hear from you!
Imprivata provides equal employment opportunities, regardless of race, religion, age, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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