Technical Project Manager or Program Management

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Project/Program Manager - highly motivated reporting specialist focused on business operations reporting. The ideal candidate will have a solid background in data analysis and reporting, with the ability to transform complex data into actionable insights. The role involves managing and analyzing business operations data, collaborating with various departments, and ensuring that operational processes and reports align with business goals. This role requires a solid executor with excellent analytical, problem-solving, and communication skills to support various departments and drive organizational success.

Primary Responsibilities:

• Data Analysis:
  
  
  • Utilize data analytics to monitor key performance indicators (KPIs), generate reports, and provide insights to support decision-making and strategic planning
  • Gather data from diverse sources (databases, spreadsheets, internal systems, etc.)
  • Identify, analyze and interpret trends or patterns in data sets through descriptive and advanced statistics
  • Identify and research anomalies and outliers in data. Identify problematic areas and conduct research to determine the best course of action to correct the data
  • Clean, validate, and ensure the accuracy and integrity of data
  • Organize and store data in a structured and accessible manner
• Operational Reporting:
  
  
  • Use data-centric software and applications to analyze and report on financial and operational metrics
  • Prepare ad hoc operations reports as needed, providing critical insights and supporting decision-making
  • Proficient in Excel, Power Query, Pivots, Xlookups
  • Power BI and Power Automation - a plus
  • Evaluate current business operations processes and recommend alternative strategies for more efficient and effective operational excellence
  • Maintain effective communication with internal and external stakeholders, including senior management, to provide updates on operational performance and initiatives
  • Assist in the development of operational reports to provide insights on workforce management, financial status and progress
• Process Improvement and Documentation:
  
  
  • Identify opportunities to streamline reporting processes and improve efficiency
  • Explore new ways to visualize data and enhance the effectiveness of reports
  • Develop, organize, and maintain documentation for reporting processes to ensure consistency and clarity
  • Create training materials on reporting tools
  • Support cross functional areas on reporting tools
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• Bachelor's degree in data analytics, data science, or related field
• Solid knowledge of data-centric software and applications such as Excel, with proven experience analyzing large datasets
• Proven excellent project management and organizational abilities
• Proven excellent written and verbal communication skills
• Proven adaptability and willingness to learn new technologies and techniques
• Proven ability to multi-task and manage competing priorities
• Proven ability to work independently and collaboratively

Preferred Qualification:

• Healthcare industry experience

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.