Technical Publications Specialist

About ANA:

Alliance North America was established in 2017 and is proud to be the sole North American supplier of AIRMAN Power Generators, AIRMAN Air Compressors, MAC3 Pneumatic Air tools, and ANA’s exclusive Energy Boss ™ - Hybrid Energy System and Smart load bank system. Our commitment to our customers is to Make their World Easier, by answering the phone, understanding their needs, and taking ownership to provide them solutions. With a large parts inventory and more than 90% of all orders shipping within 24 hours, you never have to worry about spare parts. We help keep your fleet in top condition with our world class Support Department, who are always ready to help and be a resource by providing training on our equipment.

ANA is headquartered in Henderson, Nevada with locations in Cypress, California and Spartanburg, South Carolina. ANA is growing and are seeking a Technical Publications Specialist to join our growing team in an onsite position in Henderson, Nevada. The Technical Publications Specialist oversees the creation, development, and distribution of technical documents. They collaborate with cross-functional teams to produce accurate and user-friendly materials, including user manuals, technical data sheets, and assembly guides.

The position is fully onsite, and the work schedule is weekdays at 8:00 - 5:00pm.

This role reports to the Senior R&D Electrical Engineer. 

Key Responsibilities:

• Content Creation: Develop user manuals, technical data sheets, and assembly guides based on technical engineering materials. Ensure clarity, accuracy, and consistency in all documentation. Collaborate with subject matter experts (SMEs) to gather information.
• Quality Assurance: Review and edit documents for adherence to company standards. Verify technical accuracy and consistency across all materials. Conduct usability testing to improve user experience.
• Coordination: Work closely with engineering, product management, and customer support teams. Align content with product releases and updates. Collaborate with marketing and sales teams for customer-facing materials.
• Process Improvement: Implement best practices for documentation processes. Explore innovative tools and technologies to enhance efficiency.
• Documentation Management: Organize and manage document repositories, ensuring easy access and retrieval of information. Maintain version control and track changes in documentation.
• Training and Support: Provide training and support to team members and other stakeholders on documentation best practices. Assist in the creation of training materials and presentations.

Qualifications:

• Bachelor's degree in Technical Communication, Engineering, or related field required
• 3+ years of experience in technical writing and documentation
• Power generation, solar, battery/energy storage, renewable energy experience is highly desirable
• Strong project management skills
• Familiarity with engineering concepts and terminology
• Proficiency in tools like Adobe FrameMaker, MadCap Flare, or similar
• Detail-oriented and organized
• Excellent communication and collaboration skills
• Ability to work in a fast-paced environment
• Problem-solving mindset

ANA’s Core Values:

• Root Cause Problem Solving
• Be Creative with Solutions
• Build open and honest relationships
• Build a positive team and family spirit
• Be inclusive
• Look for better ways
• Be humble
• Urgency

Benefits & Perks:

• Competitive pay
• Registered Pension Plan with company contribution
• Medical, Dental, & Vision
• Life Insurance
• Voluntary Accident Insurance
• Voluntary Critical Illness Insurance
• Employee Assistance Program
• Employee Appreciation Programs

You must be based in the United States and authorized to work in the U.S. without employer sponsorship. Please be advised that ANA does not provide employment-based visa sponsorship for this position at this time.

ANA is proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.