Technical Recruiting Coordinator

What we’re building and why we’re building it. 

Fetch is a build-first technology company creating a rewards program to power the world. Over the last 5 years, we’ve grown from 0 to 18M active users and taken over the rewards game in the US with our free app. The foundation has been laid. In the next 5 years, we will become a global platform that completely transforms how people connect with brands. 

It all comes down to two core beliefs. First, that people deserve to be rewarded when they create value. If a third party directly benefits from an action you take or data you provide, you should be rewarded for it. And not just the “you get to use our product!” cop-out. We’re talkin’ real, explicit value. Fetch points, perhaps. 

Second, we also believe brands need a better and more direct connection with what matters most to them: their consumers. -- Brands need to understand what people are doing, and have a direct line to be able to do something about it. Not just advertise, but ACT. Sounds nice right? 

That’s why we’re building the world’s rewards platform. A closed-loop, standardized rewards layer across all consumer behavior that will lead to happier shoppers and stronger brands.

Fetch Rewards is an equal employment opportunity employer.

About the role:

Fetch Reward’s next step in evolving the shopping experience will require a Recruiting Coordinator. The Recruiting Coordinator will serve as a business partner to their Recruiter and Hiring Manager counterparts, providing excellent candidate experience throughout each process. This is a full-time, exempt position. 

Fetch Rewards is an equal employment opportunity employer.

What you'll do: 

Our Recruiting Coordinators are the main points of contact for all candidates interviewing to work at Fetch. This role will be responsible for scheduling interviews, making sure day-of interviews run smoothly and candidates see the full potential of working at Fetch. Included, but not limited to, in your responsibilities are the following:

• Work closely with recruiters to manage the candidate process, provide excellent interview experience. 
• Advise Recruiters and hiring managers on scheduling, notifying Recruiters of any delays in the scheduling process. 
• Manage scheduling interviews and communicate all interview logistics with candidates and interview teams.
• Leverage our automated scheduling system to ensure speed and efficacy in scheduling. 
• Provide white-glove service by guiding candidates through the interview process.
• Assist with candidate travel and expenses.
• Provide insights and information for onboarding questions, leveraging Recruiters when necessary. 
• Serve as a Fetch Brand Ambassador, demonstrating knowledge about our business and be on point for HR related questions (i.e. benefits, pay schedule, etc.)
• Ensure we are operationalizing our ATS (Greenhouse) in conjunction with the rest of the team.
• Responding to candidates in a professional, timely manner, being mindful of content and grammar in messaging. 

Skills we believe you'll need for this position:

• Prior experience as a People Coordinator, HR Coordinator, or TA Coordinator role. 
• Professional demeanor with a passion for candidate experience. 
• Excellent oral and written communication skills.
• Outstanding follow-up skills and attention to detail.
• Can work both independently and within a team.
• Self-starter -- Identify blockers before they become problems and build out processes that make our machine run faster. You'll want to grow here at Fetch Rewards. 
• Multi-tasking guru - able to effectively prioritize projects and pivot where needed with a sense of urgency.
• Discrete and able to handle confidential and highly sensitive information appropriately.
• Proficiency in Slack, Microsoft Word, Excel, PowerPoint and Google equivalents (including Gmail).
• Previous experience with the ATS Greenhouse and Modern Loop highly preferred

At Fetch Rewards, we'll give you the tools to feel healthy, happy and secure through:

• Stock Options: Fetch wants you to be on the rocket-ship with us! Options will give you the opportunity to share the excitement of the company growth and have your own stake in its success. 
• 401k Match: We match 100% of the first 3% of your 401K contribution.
• Benefits for humans and pets: We offer comprehensive PPO and HDHP plans (Dental | Vision | Life Insurance) in addition to pet insurance, fully covered for the first pet. Our bereavement leave also includes our furry friends. 
• Continuing Education: Fetch provides up to $10,000 per year in education reimbursement support for any job-related courses/programs/certifications. You will also have access to Udemy, an online course provider with thousands of topics to discover. 
• Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. Current groups include Amplify BiPoC, Amplify Women, Amplify LBGTQ+, Amplify Family, and Amplify Veterans. 
• Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, including Juneteenth and Indigenous People’s Day, as well as our End-of-Year break. 
• Robust Leave Policies: Whether it’s for you or a loved one, Fetch offers generous leave time for various health and personal needs that take you away from work. Our parental leave policy provides 18 weeks of paid time off for primary caregivers, 12 weeks for secondary caregivers, and the option to create a flexible return to work schedule in the last few weeks of leave.  
• Wellness Program: Utilize these tools and resources to bring your best self to work each day.
• Wellness coach on staff to help you create goals, provide accountability and support you on your wellness journey
• Nutrition counseling through Charge Nutrition 
• Gympass membership to access in-person gyms, virtual workout classes, meditation apps, and much more. 
• Employee Assistance Program (EAP) provides no cost, confidential resources and services to help navigate life's many changes and challenges.
• Hybrid Work Environment: Collaborate with your team in one of our stunning offices in Madison, Chicago or Birmingham 5 times per week. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. 
• Social Impact Efforts: Take part in volunteer events or donate to your favorite organizations through BrightFunds.