Technical Sales Manager (Systems Engineer), SD-WAN MSP

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Our Approach to Work

We lead with flexibility and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer personalization and offer our employees the opportunity to choose what works best for them as often as possible - from your well-being support to your growth and development, and beyond!

Your Career

As a Technical Sales Manager (Systems Engineer) for SD-WAN, you will work with your sales partner to establish strong relationships with the target MSP, assisting them with their customer conversations around the detection and prevention of advanced cyber attacks and breaches, and advising on which products to deploy from the Palo Alto Networks platform. Our TSM’s bring a deep technical understanding of cybersecurity products, integrations and critical cyber threats facing our customers’ environments. You will build trust with the MSP and work actively to alleviate their concerns and address pain points while providing valuable feedback and input to our product management teams on new feature requests and product improvements for the MSP. 

Your Impact 

• Establish yourself as a trusted advisor to the MSP and their prospective customers, working with your Account team and the local teams within your territory
• Architect and propose validated solutions which address the identified SD-WAN and security problems in each individual environment
• Identify and document specific problems with the MSP’s prospective and current customers which can be solved through the deployment of integrated solutions
• Ensure ongoing customer happiness, support and adoption
• Understand and effectively differentiate our platform against top competitors in the MSP portfolio
• Act as the MSP advocate for any issues that require technical assistance and follow-up with the MSP through resolution
• Support MSP on customer bids from a technical and design perspective
• Work closely with account SEs and cross-MSP SEs to develop best practices 
• Pursue continuous self-development and learning to maintain technical leadership of applicable technologies (data center, SDN, public cloud, security, networking, etc.)

Your Experience

• 7+ years of work experience with preferred technical pre-sales experience within the cybersecurity and/or networking fields, or comparative experience
• 5+ years experience working in or for a Tier 1 MSP in SD-WAN/SASE technologies
• Advanced experience with SD-WAN architectures and providers
• Additional technical capabilities to include a mix of the following
  • WAN technologies - MPLS, MetroE, Leased Lines, Broadband
  • Tunneling protocols - SSL/TLS, IPSec, GRE, DMVPN
  • IP Routing - BGP, OSPF, Static, Network Address Translation
  • Virtualization technologies - ESX, KVM, Xen, Microsoft preferred
  • Network security capabilities - IPS/IDS, Zone-Based Firewalls
  • Security technologies - CASB, FWaaS and Zero Trust
  • Agility to work within small creative teams as well as cross-functional teams
• Strong communication (written and verbal) and presentation skills, both internally and externally, with an ambitious attitude
• Ability to travel up to 50%

The Team

SASE technologies have taken center stage and Palo Alto Networks has made significant investments in best-in-class capabilities to serve our customers’ needs and win against the competition. We’ve received validation from customers and analysts that our approach is visionary and compelling.

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected] .

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Please note that we will not sponsor applicants for work visas for this position.