Technical Senior Manager, SecOps | Remote US

About Coalfire

Coalfire is on a mission to make the world a safer place by solving our clients’ toughest cybersecurity challenges. We work at the cutting edge of technology to advise, assess, automate, and ultimately help companies navigate the ever-changing cybersecurity landscape. We are headquartered in Denver, Colorado with offices across the U.S. and U.K., and we support clients around the world.

But that’s not who we are – that’s just what we do. 

We are thought leaders, consultants, and cybersecurity experts, but above all else, we are a team of passionate problem-solvers who are hungry to learn, grow, and make a difference.

And we’re growing fast. 

We’re looking for a Technical Senior Manager to support our Cloud Services team.

This can be a remote position (must be located in the United States).

What You'll Do

• Support thought leadership activities (blog/white papers/webinars)
• Build and maintain strong long-term relationships with key client stakeholders.
• People manager for multiple engineers
• Work with other departments to determine technical and compliance solutions and implementations.
• Help to solve technical and services challenges the customers are experiencing.
• Mentor and train staff.
• Provide quality assurance and validation/testing/QA for staff’s work.
• Ensure that the client Service Level Agreements (SLAs) are met related to availability, response, and posture.
• Work with Site Reliability and Security Engineers to identify and raise awareness of impacting vulnerabilities, bugs and/or issues, and drive the appropriate prioritization for fixes and/or responses.
• Participate in defining, planning, and documenting key Managed Services projects and initiatives, and track the progress of initiative outcomes against goals.
• Support the process of hiring and development of personnel to both fit current needs and also allow scalability with client growth.

What You'll Bring

• Experience managing teams of 4-8 individuals.
• Excellent communication, organizational, and problem-solving skills
• Effective documentation skills, to include technical diagrams and written descriptions.
• Professional attitude and demeanor
• Demonstrated relationship management and ability to work with C-Suite
• Project management experience for individual and team projects (ability to track detailed tasks and ensure timely delivery)
• Ability to work quickly, efficiently and accurately in a dynamic and fluid environment.
• 1-3 years directly supporting at least one of the following cloud IaaS providers: AWS, Azure, GCP
• Vulnerability management experience. (Inventory scanning, reporting etc.)
• BS or above in related Information Technology field or equivalent combination of education and experience

Bonus Points

• Previous experience mentoring or managing consultants or engineers in a professional service organization.
• Familiarity with frameworks such as FedRAMP, FISMA, SOC, HITRUST, etc.
• Familiarity with configuration baseline standards such as CIS Benchmarks & DISA STIG
• Familiarity with Jira or other ITSM ticketing systems.

Why You'll Want to Join Us

At Coalfire, you’ll find the support you need to thrive personally and professionally. In many cases, we provide a flexible work model that empowers you to choose when and where you’ll work most effectively – whether you’re at home or an office.

Regardless of location, you’ll experience a company that prioritizes connection and wellbeing and be part of a team where people care about each other and our communities. You’ll have opportunities to join employee resource groups, participate in in-person and virtual events, and more. And you’ll enjoy competitive perks and benefits to support you and your family, like paid parental leave, flexible time off, certification and training reimbursement, digital mental health and wellbeing support membership, and comprehensive insurance options.

At Coalfire, equal opportunity and pay equity is integral to the way we do business. A reasonable estimate of the compensation range for this role is $94,000 to $163,000 based on national salary averages. The actual salary offer to the successful candidate will be based on job-related education, geographic location, training, licensure and certifications and other factors. You may also be eligible to participate in annual incentive, commission, and/or recognition programs. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.