Technical Service Representative

Company Description

In a world of vibrant color, INX stands out by blending art, science, and sustainability into every drop of ink we make. We’re globally recognized for our innovation, and we’re A Great Place to Work-Certified™ company!

INX International is the third largest producer of inks in North America with full-service subsidiaries in Europe and South America. We offer a complete line of ink and coating solutions technology for commercial, packaging and digital applications. We expertly blend pioneering technology with a deep commitment to the environment. Dedicated to coloring a safe and sustainable future one print at a time, you can see our color chemistry on beverage cans, food and household packaging, clothing, banners, billboards and more. 

Investing in and protecting our employees is the key to our success. Our average employee has been with us 12 years, and we recognize the significant experience and the continuous dedication of our team members. 

We’re actively seeking new talent with new ideas as we continue to provide sustainable products, service and innovation to the printing and packaging markets.

Join us in coloring a safe and sustainable future!

Job Description

We are seeking a Technical Service Representative (Metal Deco Ink) to work with us. This person will report to the Technical 2-Piece Manager for performance of assigned functions and coordinates with Inplant Technicians and Managers. The person in this role will be required to travel domestically and internationally up to 25%. As a Technical Service Representative, you will be responsible for:

• Performing Technical Service investigations in the local Lab or at customer locations
• Performing color matches and formula optimizations
• Inventory management and record-keeping
• Housekeeping, purchasing and other duties as assigned

Qualifications

To perform your job as expected, you will be required to:

• Have a High School graduate or G.E.D. equivalent
• Must be able to pass a color vision test
• Have the ability and willingness to travel
• Be able to match colors effectively
• Demonstrate excellent customer service skills
• Effectively communicate with peers and customers
• Have good and effective written, reading comprehension, and verbal skills
• Be able to interpret data and draw effective conclusions

In addition to these qualifications, we will consider as a plus if you have:

• Have an associate degree in chemistry or equivalent 
• SAP experience and proficient with Microsoft Suite programs.
• 3-5 years in the ink industry and experience in commercial printing

Additional Information

We offer a competitive salary with excellent benefits including medical, dental, vision, life insurance, disability, pet insurance, HSA and FSA, 401(k), and more. Through our programs, which now include Paid Volunteer Time Off and Paid Parental Leave, we support the needs of our employees, their dependents, and their communities by providing a benefit package that is easy to understand, easy to access, and affordable for all our employees.

Don’t just choose a job; choose a career that emphasizes employee growth in a safe, environmentally conscious culture. Embark on your Colorful Career with us!

We require post-offer, pre-employment drug screens, physicals, and background checks.

Equal Opportunity Employer: disability/veteran.