Technical Solutions Coordinator
Job Description
The Technical Solutions Technician provides internal IT support through user administration and maintaining/troubleshooting network infrastructure and computer workstations.
What will we give you for your hard work:
- Hourly pay depending on experience
- 401(k) with generous company match and immediate vesting
- Excellent Paid Time Off policy
- Up to 80 hours Sick Time per year
- 96 hours off per year for volunteer opportunities
- 11 paid holidays per year
- Award winning work environment
- Development Reimbursement of $1000 per year
- Medical, Dental, Vision, and Voluntary Benefits
The full time duties will include:
- Communicates with and provides technical support to employees on technical inquiries for systems and applications
- Prepares computer workstations for new hires and helps in familiarizing new hires with computers and applications
- Offers remote support to users throughout the organization
- Provides support with basic IT infrastructure and networking
- Assists with other various IT Admin duties as needed
- May provide support for internal ERP application design and implementation
- May be responsible for maintaining and troubleshooting network systems, installing new hardware, and modifying existing hardware
- Assists in developing new company-wide technical solutions
- Monitor and maintain computer systems, networks, and servers.
- Perform routine maintenance tasks to ensure optimal system performance
- Implement and adhere to security protocols to safeguard information and systems
- Perform other duties as assigned
Knowledge, Skills & Abilities
- Excellent verbal and written communication skills
- Expert technical skills with the ability to troubleshoot and assist and train others
- Excellent organizational skills and attention to detail
- Excellent time management skills with a proven ability to meet deadlines
- Ability to function well in a high-paced and at times stressful environment
- Extremely proficient with Google Suite or similar software with the ability to learn new or updated software
- Ability to work independently
Values
- Carry passion.
- Desire excellence.
- Keep dreaming.
- Help others.
- Be Vivacious.
Education & Experience
- High school diploma and minimum 1 years relevant experience required
- Bachelor’s degree or equivalent combination of education and experience preferred
Physical Requirements
- Prolonged periods of sitting or standing at a desk and working on a computer
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Date Posted
04/17/2024
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