Technical Support Expert (CPS-GfK)

GfK - An NIQ Company · Other US Location

Company

GfK - An NIQ Company

Location

Other US Location

Type

Full Time

Job Description

Country

Romania

Job Family

Operations

Our Mission

At Consumer Panel Services GfK, our mission is clear: to provide key information on who buys what, where, how much, how often, and most importantly, why (or why not). We take pride in delivering high-quality, uninterrupted data, expert consultancy, and unparalleled expertise to empower our clients to deliver superior customer experiences at every stage of the shopper journey.

Job Description

The main objective is to fulfill the operational tasks related to creating and updating the internal apps for the questionnaire applicable for the respondents in our databases.

You will:

  • Monitor preNABS internal processes and ticketing solutions.

  • Create local applications, software, and providing support and implementation of new features on existing applications.

  • Document / comment the written code, you rewrite and improve existing code pieces and you will improve the style of coding.

  • Execute operational tasks, quality assurance of data entry and production data.

  • Fulfill the role of buddy for new employees within the team; you have the teaching skills to train if needed.

You have:

  • Basic programming skills and knowledge related to object-oriented design, algorithm of data structures and thinking.

  • Minimum experience with SQL databases (Knowledge of non-SQL databases is a plus).

  • Working knowledge with software versions (preferably Git).

  • Experience with Atlassian tools has an advantage: ticketing system Jira, Confluence

  • Good command of English both spoken and written - English is the language of official communication when working on / resolving tickets as well as when writing documentation on software or processes.

  • Communication skills and teamwork are the key. We appreciate and encourage proactivity, creativity, problem solving skills and the ability to find customized solutions according to team needs.

  • You demonstrate that you are curious person and you have a proactive approach to learning at work.

  • The desire to stay on top with technology trends, and the latest and the most efficient best-practice methodologies of the technologies used.

We offer a hybrid working model for our CPS colleagues (normally x2 days p/w in office) and competitive core benefits as well additional benefits including: 

  • Exciting work environment that brings people together - our office is located @ Pipera, near subway, with great fitout.

  • Use of the latest digital technologies .

  • Initial and ongoing trainings to support your development 

  • Opportunities for personal and professional growth 

  • Food vouchers & Private medical subscription.

  • Sponsored Gym Membership (7Card).

All documents will be treated in the strictest confidentiality. 

Only short-listed candidates will be invited for an interview.

#Li-Hybrid. 

We are an ethical and honest company that is wholly committed to its clients and employees. We are proud to be an inclusive workplace for all and are committed to equal employment opportunity, focusing on all of our employees reaching their full potential. 

We respect and value every employee regardless of race, ethnicity, gender, sex, sexual orientation, age, personality, experience, culture, faith, socio-economic status, or physical or mental disabilities.

We endorse the core principles and rights set forth in the United Nations Declaration of Human Rights and the Social Charter of Fundamental Rights of the European Union, promoting the universal values of human dignity, freedom, equality, and solidarity.

Learn more about who we are and everything we do on: https://www.gfk-cps.com/about-gfk-cps

Apply Now

Date Posted

11/01/2024

Views

0

Back to Job Listings Add To Job List Company Profile View Company Reviews
Positive
Subjectivity Score: 0.8

Similar Jobs

Lead Technical Support Engineer - HERE Technologies

Views in the last 30 days - 0

This role Senior Technical Support Engineer at HERE Technologies involves supporting a diverse portfolio of products and services acting as a technica...

View Details

Operations Functional Support Specialist - Dynamics 365 Finance & Operations (IN) - Cencora

Views in the last 30 days - 0

Cencora is seeking a Functional Support Specialist with 25 years of experience in Microsoft Dynamics 365 Finance Operations particularly in Operation...

View Details

Software Architecture Engineering and Cloud Computing Engineer - The Aerospace Corporation

Views in the last 30 days - 0

The Aerospace Corporation is seeking a Senior Project Engineer with expertise in software architecture engineering and cloud computing The role involv...

View Details

Software Engineering Manager - Cargill

Views in the last 30 days - 0

The Software Engineering Manager job involves setting goals for a team responsible for software project development and delivery ensuring quality stan...

View Details

Sales Development Representative - UK (Remote) - Dscout

Views in the last 30 days - 0

Dscout is a company that specializes in experience research solutions helping innovative companies like Salesforce Sonos Groupon and Best Buy to build...

View Details

Intern People Experience - Personio

Views in the last 30 days - 0

Personio is an HR platform that simplifies complex tasks for small and mediumsized organizations With a team of over 1800 employees across Europe and ...

View Details