Technical Support - Level 1

Future Tech Enterprise, Inc. is looking to hire a Technician to provide our customer with computer installation, maintenance, and support services.
This is a full-time, on-site position, in Westbury, NY - Long Island. Work hours are from 8:30a -4:00p, M-F.
Our benefits include: Medical, Dental and Vision Inurance, 401k with company match and PTO.

Responsibilities may include:

• Troubleshooting and supporting end-users
• Installing desktop hardware and software
• Performing desktop imaging and configuration
• Setup and troubleshooting of audiovisual equipment
• Cable testing and diagnostics.
• Installing and configuring printers
• Technical support
• Break / Fix
• General IT Support

Requirements include:

• Some technical support experience in a professional environment
• Clean and valid driver’s license and vehicle. This person will drive to various locations within a five-mile area
• A+ certification (preferred)
• Proven ability to offer high-level desktop support in an enterprise environment
• Excellent customer service skills
• Familiar with Chromebook a plus
• Experience in the education field will be a plus
• Background check and fingerprinting will be required

About Us:

Future Tech is an award-winning, global IT solutions provider with capabilities in 150 countries. We help companies, Federal Systems Integrators and commercial entities, to maximize their full range of IT investments, delivering solutions for hardware/software procurement, configuration and imaging, hybrid cloud, modular data centers, cyber security, logistics, customized data science workstations, print management, and data storage. Future Tech was named Dell's 2023 Federal Partner of the Year, 2022 Transformation Partner of the Year and a Premier VMware Partner. Visit FTEI.com to learn more.
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