Technical Support Specialist I

City/State

Norfolk, VA

Overview

Work Shift

First (Days) (United States of America)

Sentara Norfolk General Hospital is now hiring a Technical Support Specialist-1 to join our team!

The Technical support specialist-1 provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, or via telephone or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems. Operates all assigned equipment in the computer room in accordance with the scheduled shift and computer room workflow log.

Required Qualification:
1 year desktop, software or related experience required.

Bachelor's level degree in a related field may be acceptable in lieu of experience.

Sentara Overview:

For more than a decade, Modern Healthcare magazine has ranked Sentara Health as one of the nation's top integrated healthcare systems. That's because we are dedicated to growth, innovation, and patient safety at more than 300 sites of care in Virginia and northeastern North Carolina, including 12 acute care hospitals.

Sentara Benefits

Sentara Health offers employees comprehensive health & welfare and retirement benefits (401(k)/403(b) with employer match) designed with you and your family's well-being in mind. You have a variety of options for medical, dental and vision insurance, life insurance, disability, educational assistance, student loan repayment and voluntary benefits as well as Paid Time Off in the form of sick time, vacation time and paid parental leave. Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

Keywords: Indeed, Linkedln, Monster, Support specialist, IT Support.

Job Summary

Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, or via telephone or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems. Operates all assigned equipment in the computer room in accordance with the scheduled shift and computer room workflow log.
1 year desktop, software or related experience required. A bachelor's level degree in a related field may be acceptable in lieu of experience.

Qualifications:

HS - High School Grad or Equivalent (Required)Related experience

Skills

Communication, Critical Thinking

Sentara Healthcare prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

Per Clinical Laboratory Improvement Amendments (CLIA), some clinical environments require proof of education; these regulations are posted at ecfr.gov for further information. In an effort to expedite this verification requirement, we encourage you to upload your diploma or transcript at time of application.

In support of our mission “to improve health every day,” this is a tobacco-free environment.