Technical Support with QA functions

We are looking for a dedicated QA Technical Support professional to join our team. You will have the opportunity to work with several databases, including document-oriented and relational, and make a significant impact on our processes.

In this role, you will

• Work with Databases and APIs (SQL/noSQL, REST/SOAP)
• Communicate daily with Analytics, QA, and Developers
• Resolve issues efficiently and effectively
• Conduct data analysis
• Control the quality of working processes
• Perform mobile, web, and backend testing

It’s all about you

• Understanding of APIs and Databases
• Practical experience with REST (Postman) and/or SOAP (SoapUI) web services
• Solid knowledge of SQL syntax with practical experience (MS SQL/MySQL/Oracle)
• Ability to comprehend and manage configuration files, log files, diagnostic tools, and software versions
• Understanding of software development processes and approaches
• Intermediate level of English
• Good communication skills (verbal and writing)
• Strong problem-solving skills (analytical thinking, creativity)
• Attention to detail
• Teamwork and collaboration
• Ability to prioritize tasks effectively
• Adaptability to changing environments
• Willingness to learn and grow

What we offer

• Highly-skilled team. We have several independent products and cross-functional autonomous teams with Tech leads. The seniority level of the team is Middle & Senior, so you will get the option to share practical cases and knowledge with experts in the social networking niche
• Investment in the future. The growth of our teammates is boosted with performance-oriented reviews, IDPs, free English classes, reimbursement of professional development courses, constructive feedback, international projects, a corporate library, and knowledge sharing
• Personal impact and ambitious goals. Our products are in top positions in their categories on App Store and Google Play. We’re free to implement our ideas and directly influence products, cherishing our users. So you can make your direct impact on fast-growing products with a multi-million audience
• Care and support. We maintain a human-to-human approach and care for our teammates' safety, health, and rest with 20 paid vacation days, 15 days of paid sick leave, also 100% coverage of medical insurance, reimbursement for sports and equipment, corporate events, stylish merch
• Comfortable working environment. You can work at our comfortable hub in Kyiv or remotely anywhere with a flexible schedule. We reimburse expenses for renting workspaces in other cities. Also, you can get financial and legal support, modern equipment, and up-to-date tools 

Hiring process

• Intro
• Technical Interview
• Test task
• Final Interview
• Reference check
• Offer