Technical Writer

As a Technical Writer you will be responsible for authoring accurate, engaging, and user-centric product documentation that adheres to the Origami Risk style guidelines.
Starting base pay for this role is between $70,000 and $100,000. The actual base pay is dependent upon many factors, such as transferable skills, work experience, business needs, training, location, and market demands. The base pay range is subject to change and may be modified in the future. This role will be eligible for a bonus as well as competitive medical, dental, and vision benefits, wellness reimbursement, life insurance, and a 401(k) with company match. We offer vacation and sick leave benefits (under a flexible time off policy in most states).
Responsibilities

• Collaborates with subject matter experts to produce documentation.
• Works closely with Development, QA, and Product Management teams to define content plans and execute the content plans per deadline.
• Authors content using single-source software, such as MadCap Flare, to produce HTML output.
• Authors content using desktop publishing software, such as Microsoft Word.
• Assists with maintenance of Origami Risk documentation style guide and content templates.
• Analyzes user feedback to improve user experience.
• Acts as a reviewer/editor of content.
• Works in a fast-paced environment and able to maintain multiple projects at once.
• Assists with the investigation and solution development for gaps in documentation.
• Contributes to the improvement of the team's documentation process and style, as well as cross-functional efforts.
• Partners with clients and implementation services to ensure product success.

Qualifications

• 3+ years previous experience as a Technical Writer.
• Bachelor's Degree in English, Communications, or Technical Writing or relevant field of study
• Demonstrated understanding of documentation/content lifecycle
• Beginner to advanced experience creating HTML output using MadCap Flare.
• Beginner to advanced experience using version control programs, such as GitHub Desktop.

Who We Are
Origami Risk provides integrated SaaS solutions to organizations across the risk and insurance ecosystem - from insured corporate and public entities to brokers and risk consultants, insurers, third party claims administrators (TPAs), and risk pools. We deliver our risk management and insurance core system solutions from a cloud-based platform that is highly configurable, completely scalable, and accessible via web browser and mobile app.
Dais Technology, a subsidiary of Origami Risk, provides a no-code platform that revolutionizes insurance product creation for MGAs, insurers, and reinsurers. Dais' event-based architecture enables AI-driven bundling, automation, and real-time deployment.
Solutions from Origami Risk and Dais Technology are backed by a best-in-class service team of experienced risk and insurance professionals who possess a balance of industry knowledge and technological expertise. A singular focus on helping clients achieve their business objectives underlies our approach to developing, implementing, and supporting our risk management, safety, compliance, and insurance core system technology solutions.
Origami Risk is proud to be an equal opportunity employer. We thrive and benefit from diversity and are committed to creating an inclusive and equitable environment for all employees. We do not discriminate against any individual based upon race, religion, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, color, sex, national origin, age, marital status, military or veteran status, disability, or any other characteristic protected by applicable law.