Technical Writer

About Method
Method is a developer-first API that makes it easy for developers to connect a user's debts and embed debt repayment on their apps. Method works with over 15,000+ financial institutions enabling payments to any type of consumer debt - including credit cards, student loans, car loans, and mortgages - all through a single API. We manage the entire process, including KYC, linking a users debts, and flow of funds, allowing developers to go-live in an evening.
Our mission is to make personal debt management self-driven and autonomous. Method's APIs empower users to view and pay debts on any platform, making personal debt management financial institution agnostic.
The Day-to-Day

• Work with product managers, leadership, and engineers to produce and maintain world-class documentation, including: API Documentation, Integration Guides, Dashboard documentation (tooltips, welcome instructions, etc.).
• Review and edit documentation to maintain a high level of quality and consistency across Method.
• Maintain style guides and best practices for writing, improving, and publishing documentation.
• Monitor documentation analytics and proactively work with our clients to gather feedback on documentation to improve usability.
• Build and maintain client aids that go beyond traditional documentation, such as online video, demos, guided tours, and other educational techniques.
• Continuously identify, triage, and resolve gaps in documentation.

Skills You'll Need

• 3+ years of full-time technical writing experience.
• Experience working at a Fintech API or a SaaS company.
• You can clearly communicate the concepts or ideas behind your solutions, and cut big solutions into smaller bite-sized tasks.
• Strong written and verbal communications and experience working with content in multiple mediums.
• Strong experience owning an end-to-end documentation creation process.
• Strong communication, research, and presentation skills.
• Natural curiosity to stay up to date with new technologies and emerging Fintech trends.

Bonus points if you've...

• Experience in Finance / FinTech.
• Experience working with the following tools: JavaScript, Python, Postman and REST APIs.
• Been a first or early hire at a fast growing start up before.
• Knowledge of payment rails and identity verification.

Benefits:

• Home Office Stipend
• Unlimited PTO
• Competitive Salary + Equity
• Full Health Care
• Remote First + Flexible Work Schedule
• Learning Stipend
• Parental Leave

The fine print:
This is a fully-remote role that may sit anywhere in the United States. You're welcome to work from our Austin or DC office if you're in-region! Full COVID-19 vaccination is required to work from our offices.
At Method, we believe that diversity drives innovation. Our differences are what make us stronger. We're passionate about building a workplace that represents a variety of backgrounds, skills, and perspectives and does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Everyone is welcome here. Come join us!
There's no such thing as a 'perfect' candidate. We encourage you to apply even if you don't 100% match the exact candidate description!