Technical Writer

About Swirlds Labs:

We are a fast-growing company built around a revolutionary technology — the hashgraph consensus algorithm. Hedera Hashgraph is well-suited to become the world’s first mass-adopted distributed public ledger because it is blazing fast, highly secure, and ensures fairness. We are on a mission to create a trusted and empowered digital future for everyone; a cyberspace where you work, play, buy, sell, create, and engage socially; where you have safety and privacy in your digital communities; where you feel confident when interacting with others; where you own and control your information. Join us and say, “Hello future.”

You may find yourself doing all of the following:

• Creating and maintaining documentation for Hedera node operators. This will include operational requirements for running a node, running books, self-service management using node management tools (NMT), Transaction Tools, and other node-related tools
• Writing, editing, reviewing, and publishing all common forms of technical documentation for https://docs.hedera.com/guides/ in a few or more supported languages for a developer audience
• The above includes support articles, technical guides, API docs, and Tutorials
• Managing and responding to incoming GitHub issues from the community
• Writing clear and concise documentation for internal and external audiences
• Continually ensuring document quality, organization and improving the developer experience
• Monitoring communication channels (Slack/Discord) for documentation improvement
• Grasping complex technologies with a strong analytical and technical aptitude
• Working collaboratively between Product, Engineering, DevOps, and Marketing teams

Qualification Requirements:

• 1-2 years of experience in a technical environment and ambition to grow their career as a Technical Writer
• Ability to construct complex narratives and convey difficult ideas simply and clearly
• Strong writing skills
• Degree in Computer Science or related field, or certification in a relevant technical field or equivalent experience
• Experienced with one or more of the following coding languages: Java, JavaScript, Go, Swift, Rust, C++
• Operating System experience with Linux/Unix
• Prior experience with node operations

Other skills that are great to bring with you but that we can help you develop:

• GitHub
• GitBook
• Ansible
• Open Telemetry
• Prometheus
• Grafana