Technical Writer

Favor TechConsulting · Washington DC

Company

Favor TechConsulting

Location

Washington DC

Type

Full Time

Job Description

Technical Writer

Location: Client Site - BLS PSB, 2 Massachusetts Ave, N.E., Washington DC, 20212

BLS Suitland, 4600 Silver Hill Rd, Suitland, MD 20746

Department: Department of Labor (DOL)

Type: Full Time

Minimum Experience: Experienced

Security Clearance Level: Ability to obtain a Public Trust Clearance

*The clearance level stated above must be met for consideration for this specific opportunity. Unfortunately, FTC is unable to sponsor at this time.

Military Veterans and individuals with disabilities are encouraged to apply!

Favor TechConsulting, LLC (FTC) is seeking a talented Technical Writer with government experience.

Essential Duties & Responsibilities
Role Overview: FTC supports the Department of Labor, Bureau of Labor Statistics (DOL BLS) by providing IT Support Services. This position is part of a project to support BLS moving from their Washington, DC location to a new building in Suitland, MD. Activities include Responsibilities: Write and update technical documentation for the network infrastructure, including network diagrams, IP address assignments, and device configurations. Create user manuals, installation guides, and other technical documents for network-related applications and tools. Collaborate with network engineers and other technical staff to gather and understand technical information and requirements. Edit and proofread technical documents to ensure accuracy, consistency, and adherence to style and formatting guidelines. Maintain version control of technical documents and ensure that they are properly stored and accessible to authorized users. Manage the review and approval process for technical documents, including obtaining feedback from stakeholders and subject matter experts. Develop and maintain templates and standards for technical documentation to ensure consistency and quality across all documents. Stay up-to-date with emerging trends and technologies in technical writing, and make recommendations for process improvements and new tools.

Essential Duties & Responsibilities

Role Overview:
FTC supports the Department of Labor, Bureau of Labor Statistics (DOL BLS) by providing IT Support Services. This position is part of a project to support BLS moving from their Washington, DC location to a new building in Suitland, MD. Activities include

Responsibilities:

Write and update technical documentation for the network infrastructure, including network diagrams, IP address assignments, and device configurations.
Create user manuals, installation guides, and other technical documents for network-related applications and tools.
Collaborate with network engineers and other technical staff to gather and understand technical information and requirements.
Edit and proofread technical documents to ensure accuracy, consistency, and adherence to style and formatting guidelines.
Maintain version control of technical documents and ensure that they are properly stored and accessible to authorized users.
Manage the review and approval process for technical documents, including obtaining feedback from stakeholders and subject matter experts.
Develop and maintain templates and standards for technical documentation to ensure consistency and quality across all documents.
Stay up-to-date with emerging trends and technologies in technical writing, and make recommendations for process improvements and new tools.

Required Skills & Experience
Bachelor's degree in Technical Writing, English, Communications, or a related field. 3+ years of experience in technical writing or a related field. Strong writing and editing skills, with the ability to convey technical information in a clear and concise manner. Familiarity with technical writing tools and software, such as Microsoft Word, Microsoft Visio, Adobe Acrobat, and graphic design software. Knowledge of technical writing standards and guidelines, such as Microsoft Manual of Style or Chicago Manual of Style. Understanding of networking concepts and terminology, and the ability to quickly learn new technical concepts. Ability to work collaboratively with cross-functional teams, including engineers, project managers, and other stakeholders. Attention to detail and ability to prioritize multiple tasks and projects.
Professional Certification(s):
Formal Education:	College degree
Years of Professional Experience:	3+

Desired Skills & Experience
Ability to write solid, clear, detailed technical solutions, implementation plans, schedules, meeting notes, action items, document incidents and complete root cause analysis statements Self-motivated, minimally supervised with the willingness to learn Support management and customer’s objectives, scopes, goals, and visions Demonstrate a customer-centric attitude and solid communication skills
Professional Certification(s):
Formal Education:
Years of Professional Experience:

Required Technical/Business Tools Experience
MS Outlook, MS Teams, MS Visio, MS Excel, MS PowerPoint, MS Word, Adobe Acrobat

Physical Requirements
NA

Explore More

Technical Writer Jobs Department of Labor Jobs Bureau of Labor Statistics Jobs IT Support Services Jobs Network infrastructure Jobs More Jobs at Favor TechConsulting Jobs in Washington DC

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Date Posted

04/04/2023

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