Technical Writer

ABOUT THE ROLE

Peloton is seeking an experienced Technical Writer to help build user-facing/internal documentation for our connected fitness devices. The ideal candidate will have the capability of writing for audiences of varying technical expertise. They will consider the user’s needs and technical ability to effectively craft written and visual documentation that will detail how to use, assemble, repair, and enjoy a Peloton product. They will work directly with Product Managers, Engineers, Legal, Compliance, and Quality to gather all the appropriate experience, technical, and regulatory information.

YOUR DAILY IMPACT AT PELOTON

● Obtain a deep product understanding to distill complex product information into clear and
easy-to-use guides
● Write user-facing content for quick start guides, user manuals, and other printed and digital
materials relating to our fitness devices
● Write internal-facing content, such as device assembly instructions and repair SOPs.
● Solicit and compile feedback from stakeholders, including feedback from Technical Editors
● Work closely with graphic designers to ensure document content, format, layout, and branding are
taken into consideration
● Manage language translations
● Create technical illustrations (using SolidWorks Composer)
● Keep documentation organized and available for stakeholders
● Meet program deadlines

YOU BRING TO PELOTON 

● 2+ years Technical writing experience
● Extreme attention to detail
● Experience developing internal and external-facing documentation from start to finish
● Experience with Adobe InDesign
● Experience with SolidWorks Composer
● Ability to scrutinize your own work
● Experience with printed documentation
● Available work samples

BONUS

● Experience with integrated hardware-software products
● Experience with writing for international markets
● Project management skills
● Experience working with external vendors
● Passion for consumer technology or fitness

Base Salary: $103,200.00 to $134,200.00

The base salary range represents the low and high end of the anticipated salary range for this position based at our New York City headquarters. The actual base salary offered for this position will depend on numerous factors including individual performance, business objectives, and if the location for the job changes. Our base salary is just one component of Peloton’s competitive total rewards strategy that also includes annual equity awards and an Employee Stock Purchase Plan as well as other region-specific health and welfare benefits.

As an organization, one of our top priorities is to maintain the health and wellbeing for our employees and their family. To achieve this goal, we offer robust and comprehensive benefits including:

• Medical, dental and vision insurance 
• Generous paid time off policy
• Short-term and long-term disability
• Access to mental health services
• 401k, tuition reimbursement and student loan paydown plans
• Employee Stock Purchase Plan
• Fertility and adoption support and up to 18 weeks of paid parental leave 
• Child care and family care discounts
• Free access to Peloton Digital App and apparel and product discounts
• Commuter benefits and Citi Bike Discount
• Pet insurance and so much more!

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