Technical Writer and Illustrator for Hardware

Technical Writer

Bangalore, INdia /

PRODUCT Development Operations /

FULL-TIME

Fluence, a Siemens and AES company, is the global market leader in energy storage technology solutions and services, combining the agility of a technology company with the expertise, vision and financial backing of two well-established and respected industry giants. Building on the pioneering work of AES Energy Storage and Siemens energy storage, our goal is to create a more sustainable future by transforming the way we power our world. Providing design, delivery and integration, Fluence offers proven energy storage technology solutions that address the diverse needs and challenges of customers in a rapidly transforming energy landscape.

Fluence currently has more than 2.4 gigawatts of projects in operation or awarded across 24 countries and territories worldwide. We topped the Navigant Research utility-scale energy storage leaderboard in 2018 and were named one of Fast Company’s Most Innovative Companies in 2019. In 2020, our sixth-generation Tech Stack won Commercial Technology of the Year at the 22nd annual S&P Global Platts Global Energy Awards. 

OUR CULTURE AND VALUES 

We are guided by our passion to transform the way we power our world. Achieving our goals requires creativity, diversity of ideas and backgrounds, and building trust to effect change and move with speed. 

We are Leading

Fluence currently has 2,750+ MW of energy storage projects operated or awarded worldwide in addition to the 3,400+ MW of projects managed by our trading platform—and we are growing every day.

We are Responsible

Fluence is defined by its unwavering commitment to safety, quality, and integrity.

We are Agile

We achieve our goals and meet our customer’s needs by cultivating curiosity, adaptability, and self-reflection in our teams. 

We are Fun

We value the diversity in thought and experience of our coworkers and customers. Through honest, forthcoming, and respectful communications we work to ensure that Fluence is an inclusive and welcoming environment for all.

As the Technical writer, you will be responsible for producing high-quality documentation that contributes to the overall success of our products. In this role, you will:

o Work collaboratively with Product Managers and Engineers to obtain an in-depth understanding of our products and what customers need to know to be successful.

o Author multiple documentation packages tied to support Fluence products, with particular focus on manuals for installation, operation and maintenance, commissioning, datasheets, and troubleshooting tasks.

o Sustain all current documentation by taking on work requests for updates, corrections, and additions needed.

o Work independently to support documentation on different projects and programs.

o Develop a strong understanding of document structure, the subject matter, formal grammar rules, and departmental and industry procedural and stylistic standards.

What will our ideal candidate bring to Fluence?

o Possess a Bachelor’s degree with 5-7 years of technical writing experience.

o Ability to write clear, easy-to-understand documents depicting highly technical subjects.

o Good knowledge and understanding of technical writing standards and processes. Familiarity with Microsoft Manual of Style and technical writing standards.

o Proven ability to work effectively across multiple teams and projects concurrently, in a global technical business environment.

o Working knowledge of a Content Management Systems which is based on single sourcing concept comprising HTML, XML authoring and Git.

o Working knowledge of any CAD based illustration tool.

o Exhibit excellent grammar and composition skills.

o Ability to manage documentation schedules, reviews, and internal approvals.

o Ability to work with minimal direction.

o Experience using Jira, Confluence & SharePoint.

o Preferred: background in industrial systems and/or clean energy.