Technical Writer, SDLC

Who We Are

At Cross River, we’re building the best banking and technology products for fintechs, all through APIs. As venture-backed pioneers of the platform-based financial services model known as the sponsor, or partner, bank, we work closely with our partners to offer products such as payments rails and loan origination services to the latest in regulatory and compliance solutions. What drives us every day? A desire to innovate in the service of financial inclusion. Giving access to consumers, whether they are looking for credit or for a better way to pay has been in our DNA from day one. Our nimble, adaptive, one-step ahead culture is powered by our people, and as a result of their creativity, tech-forward thinking and collaborative spirit, we are experiencing explosive growth.

What we’re looking for

Cross River’s Technology team is made up of problem solvers hungry to perfect new products and systems. We are looking for an Technical Writer, SDLC to collaborate across departments to ensure completion of SDLC documentation for IT software development projects

The role will be responsible to:

• Process improvement through careful research, analysis, and collaboration with stakeholders
• Gather business requirements, scope, objectives, and milestones from internal stakeholders
• Write project charters, business requirements documents, and user acceptance testing documents
• Review and update documents to maintain continuity of style of content
• Manage updates and revisions documentation

Qualifications:

• Bachelor’s or Master’s degree in Information Technology, Computer Science, Mathematics, Finance, Business Administration or closely related field
• Self-motivated, independent thinker, and solutions-oriented
• Ability to present, defend, and implement process improvement ideas
• Ability to deliver high quality technical documentation
• Ability to quickly grasp complex technical concepts and make them easily understandable
• Familiarity with software development methodologies, including Agile
• Previous work experience in financial services sector as a business analyst, project manager, or product manager
• Excellent written and verbal communication skills
• Multitasking and ability to work under pressure
• CBAP / PMP / PRINCE II certification is a plus

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