Technical Writer/Editor 3

Job Summary

Digital Cloak is currently seeking an mid-level Technical Writer/Editor to join our Corporate Communications department. You will be responsible for preparing technical artifacts to effectively communicate complex information for federal and non-federal clients. You will also develop technical and business documentation targeted at the public as well as Digital Cloak’s industry partners. The ideal candidate must be self-motivated, able to complete tasks in a timely manner, and able to work independently and creatively with minimal supervision while also working effectively as part of a team and under direction.
The successful candidate will work half-time supporting a systems development and training project and will work the remaining half-time supporting a variety of other writing/editing tasks.

Essential Functions

• Write or revise a variety of technical and business artifacts, including presentations, articles, plans, reports, training materials, white papers, analyses, and proposals.
• Organize material and complete writing projects according to set standards regarding clarity, conciseness, style, and terminology.
• Study drawings, specifications, and mockups; observe developmental activities; and/or interview experts to discover and synthesize relevant details.
• Incorporate animation, graphs, illustrations, or photographs to increase reader understanding of the material.
• Select appropriate medium, such as manuals or videos, for specific messages and/or audiences. 
• Perform comprehensive editing a well as copyediting of material provided by other authors.
• Coordinate amongst multiple authors and across multiple workstreams.
• Support other communications activities as required, including business development and marketing initiatives.

Required Knowledge, Skills, Abilities

• Demonstrate experience in authoring, editing, and maintaining technical documentation.
• Ability to conduct independent research and translate findings into understandable, consistent prose across a variety of artifacts.
• Ability to discuss complex information with people of diverse occupational backgrounds.
• Ability to craft messages and artifacts targeted at senior audiences. 
• Excellent command of the English language, including the rules of composition, grammar, and punctuation.
• Demonstrated expertise in Microsoft Word, including advanced formatting and long document techniques. This includes but is not limited to a sound command of styles and cross-referencing.
• Highly detail-oriented.
• Ability to balance multiple priorities and simultaneous workstreams while applying quality control and versioning processes.
• Flexibility to meet non-negotiable deadlines.
• Sound business ethics, including the commitment to protect proprietary and confidential information.

Preferred Knowledge, Skills, Abilities

• Familiarity with modular authoring.
• Proficiency with RoboHelp or similar modular authoring tool.
• Proficiency with Acrobat Pro.
• Proficiency with other Microsoft applications, especially PowerPoint, Teams, and SharePoint.
• Familiarity with MacBook, iPad, and iPhone.

Required Education, Certifications/ Licenses, Related Experience 

• Bachelor's degree in an applicable field such as English, Communications, Professional or Technical Writing, Journalism, or related.
• 5 years of experience as a technical writer/editor.

Preferred Education, Certifications/ Licenses, Related Experience

• N/A.

Physical Job Requirements 

• This position requires the ability to remain in a stationary position (seated) most of the time.
• This position requires the ability to spend most of the time viewing computer monitors.

Clearance Requirements

• US Citizenship is required.
• The ability to obtain and maintain a Secret security clearance is required.
• The ability to obtain and maintain favorable suitability adjudication is required.

Primary Work Location

• Stafford, VA. This is intended to be a 3:2 hybrid position (3 days in the office and 2 days at home each week). This work schedule may change, however, as needs of the Director of Communications change.

Travel Requirements

• This position has travel requirements up to 10%. 

Other Duties

• This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Disability Specifications

• Digital Cloak will make reasonable accommodations in accordance with the Americans with Disabilities Act of 1990.

Digital Cloak is an Equal Opportunity Employer

Digital Cloak is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. Digital Cloak is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please email [email protected] We will make a determination on your request for reasonable accommodation on a case-by-case basis.