Technician - Field Service

DESCRIPTION

Our culture believes in POWERING YOUR POTENTIAL . We provide global opportunities to develop your career, make your community a better place and work with today's most innovative thinkers to solve the world's toughest problems.

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We are seeking a Field Service Technician to join our team based in Alice Springs . This role will focus on the diagnoses and completes repairs to engines at our customer's site.

RESPONSIBILITIES

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• Australian recognised Trade certificate (heavy or light vehicle)
• Apprentice trained engine technician (preferred)
• Escalates unresolved issues to more experienced Field Service Technicians and/or Supervisor.
• Completes required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens.
• Identifies additional service opportunities with customer..
• Maintains service vehicle and tools for cleanliness and proper operation

• Apprentice Trained Engine Technician (Preferred)
• Vocational diploma from relevant technical institution
• Locally valid driving permit
• This position may require licensing for compliance with export controls or sanctions regulations.
• Significant field service work experience
• Expert level knowledge of and/or experience with engine products
• Customer service experience
• Experience providing technical advice and coaching to more junior technicians (preferred)