Technology Implementation Specialist

Job Description

Pengate Handling Systems and Arbor Material Handling joined forces in November 2020 to formArbor/Pengate.Together, we are a powerhouse material handling company that provides various warehousing solutions throughout the Northeast United States. We provide top-of-the-line equipment, service, consultation, parts, and training programs to businesses of all sizes throughout PA and NY with over 450+ teammates across these facilities.

With our average tenure being over 10+ years for our employees, Arbor/Pengate takes care of our people by putting YOU and YOUR FAMILY first and work second.

What's The Job?

We are searching for a Technology Implementation Specialistto join our Willow Grove, PA teamwho would be responsible for supporting our fleet warehouse optimization software hardware installations. You would also oversee overall project implementation and installation activities from quote to go live.

What Will I Be Doing?

Here are just a few things you can expect to do daily:

• Install and configures server-based software as hands-on project manager for various customers in a commercial/industrial setting.
• Provide necessary training during installation so customers can manage the application after "Go Live."
• Provide ongoing support for software and technical updates, as necessary.
• Train end-users and technical staff. Provides guidance and proposes new technical solutions regarding advanced network/systems capabilities such as new software applications and cross platform compatibility issues. Analyzes complex business requirements and provides various alternatives that best meet immediate needs.
• Act as project leader and plans operations of the unit. Provides guidance and technical support to department members related to prioritizing, project development, research, testing, monitoring and problem resolution.
• Recommend and develop new standards and policies as required to meet current and future business requirements.
• Maintain inventory of spare parts/units/software.
• Work under minimal supervision.
• Receive general direction, often with little or no precedent, and is expected to create and develop new procedures/practices and recommend new policies as required. Decisions are not typically subject to check and can impact operations of division and/or influence the entire corporation.
• Overall project leader responsibility for ensuring that assignments are completed in the most cost effective, accurate and timely manner for current and future needs.
• Must be focused on continuous improvement and maintaining current in field of expertise.

What Makes Me Qualified?

(Don't worry if you don't check all these boxes. If you feel you're still qualified, please apply!)

• Associate degree in computer science or related field OR certification in the area specialty
• Experience in server- based application in a Wi-Fi environment preferred
• Background in commercial networks leadership is necessary
• Additional experience required

Core Competencies:

Collaboration: Teamwork is in our DNA as we break down silos and prioritize cross-functional synergies, while utilizing an innovative, out-of -the box problem solving approach.

Customer Focus: Have a high sense of urgency to ensure complete customer satisfaction, as it is a critical component of everything we do.

Commitment: Consistently providing dedicated effort to guarantee a high- quality work product.

Continuous Improvement: Never settling for status quo, always adapting and challenging ourselves to be better than yesterday.

So, What's in It for Me?

• FREE Basic Health, Dental, and Vision coverage. Additional plans available!
• Competitive Pay!
• Monday through Friday schedule, with typical hours between 7am-4pm!
• 10 Paid Company Holidays!
• Paid Maternity Leave!
• Progressive Company Culture!
• Supportive Management!
• Endless Career Growth!

Arbor/Pengate is dedicated to being an Equal Opportunity Employer. We promote and celebrate a diverse workforce and do not tolerate any discrimination. Any and all human relations decisions will not be based on persons' race, color, religion, sex, national original, marital status, disability, genetic information, age, veteran status, or citizenship. All potential hires are subject to pre-employment checks which include but are not limited to background checks and drug screenings. In addition, we will provide reasonable accommodations for individuals with disabilities. Should you require an accommodation in completing an application, interview, or pre-employment requirement, please reach out to our Talent Acquisition team at [email protected]