Technology Internship Program (Security Operations Center)

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.
CNA seeks to offer a comprehensive and competitive benefits package to our employees that helps them - and their family members - achieve their physical, financial, emotional and social wellbeing goals.
For a detailed look at CNA's benefits, check out our Candidate's Guide .
Job Summary
As one of the country's largest writers of commercial and specialty insurance, CNA depends on the talent, expertise and enthusiastic engagement of our employees. We provide insurance protection to more than 1 million businesses and professionals in the U.S. and internationally, offering unique expertise for the businesses and industries we serve. Our commitment to diversity and inclusion enables us to serve a broad range of customers while supporting our communities through charitable contributions and employee volunteerism.
We offer a broad range of insurance services and deliver an experience that raises the bar, lowers costs and redefines the meaning of customer care. We are looking for an Intern Security Operations Center (SOC) Analyst; your primary responsibility is to support the senior SOC staff in the investigation of security incidents reported by our security tooling.
JOB DESCRIPTION:
Program Features and Benefits:
Assist in investigating and resolving CNA information security incidents. Search log repositories for relevant information. Conduct reputational checks against files, source networks and domains utilizing open source and proprietary analysis tools. Communicate directly with systems owners, administrators and end users. Research current attack trends and techniques. Document actions taken with incident management systems. Learn about industry-leading cybersecurity tooling, controls and protections. In-depth education in technology, the insurance industry, CNA's organization and how Technology plays a leading role in an insurer's profitability. A dedicated manager and a mentor who will guide you throughout your internship program at CNA. Opportunities to meet with members of our senior leadership team and learn about their personal experiences in Technology within the insurance industry.
Required Knowledge, Skills and Experience:
Must be a sophomore, junior or senior (undergraduate) or in first year of Master's program pursuing a degree in technology related field. 'Security+' and other security-related certifications are desired, not required. Knowledge and understanding of computer operating systems, network protocols and applications. Information technology, preference to those with development, network or systems administration experience. Incident response experience is desired but not required. Experience with SQL 92 compliant or SQL-like query languages desired but not required. Some experience with security information and event management desired but not required. Ability to work independently as well as in a team environment, and the ability to cultivate and maintain positive business relationships. Strong organizational skills. Excellent interpersonal and communication skills. Effective problem solving, analytical aptitude, learn quickly and embrace change. Ability to learn and change quickly.
Key Learning Outcomes:

• Familiarity with open source tools like Virus Total, Shodan, ARIN and others used to enrich incident data.
• Ability to think analytically and derive potential impacts based on the facts presented in a given incident.
• Learn about the structure and make-up of a Fortune 500 Cybersecurity department.
• Research methods to understand available solutions/thought leadership.
• Presentation skills on technical concepts in a corporate environment.

Program Location:
CNA's corporate headquarters is located in the heart of downtown Chicago at 151 N Franklin St, near all public transportation from the city and suburbs. The role will be hybrid with at least 3 days in the office each week.
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CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact [email protected] .