Technology Learning Senior Advisor - Remote

The job profile for this position is Learning Senior Advisor, a High Band 4 senior contributor career track role, in the Human Resources function and Learning & Development job family. Operating business title: Technical Training Senior Advisor. This role is a work-from-home (WAH) position that may involve occasional travel to in-person team meetings and learning events.

SUMMARY

Cigna Technology Human Resources is seeking an experienced learning professional to support the learning and development strategy and initiatives to develop Technology employees. This position will report to the Technical Training Senior Manager and work closely with business leaders, subject matter experts (SMEs), and learning professionals to gather and analyze learning needs, curate, design, and facilitate learning experiences, and support learning operations in a dynamic and high-performing team.

DUTIES & RESPONSIBILITIES

Learning Experience Design & Development

• Support annual and ongoing learning needs identification efforts - gather and interpret learning needs data to aid in prioritizing and delivering learning solutions for technical, professional, and leadership skills development, including but not limited to designing and curating custom learning plans, pathways, and activities
• Research, review, and recommend learning programs, materials, and tools (internal and external)
• Apply instructional design theory and strategies to develop effective learning solutions

Learning Delivery & Measurement

• Perform key role in the development of a learning scorecard to report on learning activity and outcomes
• Support collaborative planning and rollout of learning initiatives, including setting and maintaining the learning calendar, coordinating logistics support as needed, planning and conducting retrospective discussions, and more
• Facilitate learning discussions and events such as roundtable discussions, L&D office hours, focus groups, short skills-building events, and more
• Support Technology Learning & Development communications plan and deliverables

Leadership

• Establish and maintain collaborative relationships with stakeholders and subject matter experts (SMEs) across the organization, including participating in communities of practice and cross-organizational initiatives, where appropriate
• Successfully lead, and contribute to, several learning projects simultaneously
• Establish and maintain effective relationships with internal and external learning partners and vendors
• Manage ambiguity, embrace change, and model a growth mindset, to help others remain focused on goals while striving for continuous improvement

Other

• Participate in and support both strategic and tactical work
• Other duties, as assigned

QUALIFICATIONS

Required:

• 8+ years of learning and development experience, including demonstrated experience leading learning projects
• Knowledge of learning science, and instructional design methods and principles (ADDIE, Design Thinking, Agile)
• Demonstrated success in planning and implementing online and in-person learning solutions and events
• Experience working with learning management systems (LMS) and online collaboration platforms (SharePoint, OneNote)
• Strong interviewing/consulting and listening skills to gather requirements and content from multiple sources
• Fosters collaboration, values others' perspectives and gains support to meet organizational goals
• Strong project management skills including planning work, managing details, keeping multiple tasks/projects on track, using time well, reporting status, and delivering results
• Highly proficient with virtual meeting tools (WebEx preferred) and the Microsoft Office suite of applications (Word, PowerPoint, Excel, Visio, etc)
• Excellent communication and presentation skills - written and verbal; engaging communicator who is action-oriented, creative, and courageous
• Change agile - flexible with the ability to prioritize and work under time constraints and meet project deadlines
• Self-starter that takes initiative and sees challenges as opportunities to make a positive impact

Preferred:

• Proficient in the use of Degreed, SAP SuccessFactors, and Articulate 360
• Proficient in designing effective surveys and using online survey tools (e.g. Verint, Qualtrics)
• Knowledge and experience with team-based (peer-to-peer) learning practices
• Bachelor's degree or equivalent work experience preferred; Masters or certificate in related field (i.e., Training & Development, Learning & Performance, Instructional/Experience Design) a plus

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 97,000 - 161,600 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna.

About Cigna

Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you'll enjoy meaningful career experiences that enrich people's lives. What difference will you make?

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: [email protected] for support. Do not email [email protected] for an update on your application or to provide your resume as you will not receive a response.

Cigna has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.