Technology Manager

Company Description

For decades, Saatchi & Saatchi Wellness has provided consumer and professional marketing, strategic consulting, and medical education to pharmaceutical and wellness brands. Our mission is to inspire a healthier, happier, well-er world through award-winning work. 
If you google us (which you may have done already), you’ll see that spreading wellness is literally our mission. We don’t just talk about making your well-being the most important thing, we mean it. Having a flexible hybrid-work policy, plentiful time off, and colleagues who want you to do well are all part of the gig. Oh, and of course the opportunity to work on some of the good-vibiest campaigns on the planet with very caring, very resourceful people.
So, if you’re a rockstar writer, aspiring strategist, jill—or jack—of all trades, or just an all-around nice person, let’s chat.

Website: http://www.saatchiwellness.com

Job Description

• Responsible for the delivery of technical projects
• Actively managing multiple simultaneous projects
• Identifying, tracking and reporting project risks in coordination with the business and client teams
• Providing status reports to the technology leadership team across all active projects
• Forecasting development and QA staff needs
• Collaborating with business analysts, product owners, and project managers during the creation of requirements or user stories
• Collaborating with Creative team in the design review phase of the projects and providing clear feedback to help align with requirements or user stories (particularly usability, feasibility, and accessibility)
• Supporting the Business Analysis team by reviewing and providing feedback on requirements and functional specifications
• Supporting the Development team by responding to requests for clarification and deeper analysis
• Contributing to the technology management practice and the Technology capability’s continuous improvement activities by bringing innovative ideas to the table
• Staying current on emerging digital marketing technologies, best-practices, and trends
• Assisting in training and mentoring technology analysts and senior analysts
• Managing the workflow of JIRA tickets across the Development and QA teams
• Reviewing the output of the Development team
• Providing feedback via JIRA to the Development team
• Determining and providing daily project and task status to the internal working team
• Identifying and resolving technical issues with the development team
• Driving cross-capability team adherence to the SDLC process
• Partnering with project managers and account executives to set daily tasks and work priorities to the development and QA teams

Qualifications

• Four-year degree (Computer Science or equivalent preferred) or equivalent work experience
• 5-7 years of work experience within the marketing technology or IT space
• Experience with the foundational elements of web page anatomy and building blocks, HTML, JavaScript, and CSS
• Experience with the marketing technologies such as websites, emails, banners, databases
• Experience with accessibility (WCAG) best-practices
• To be a highly motivated individual with a strong record of professional achievement
• Excellent written and verbal skills
• Ability to be flexible and tolerate ambiguity while still operating effectively
• Ability to identify and communicate project and team risks to senior team members and/or leadership
• Proven track record of meeting established deadlines
• Experience engaging on multiple simultaneous projects
• Experience working within project management methodologies, e.g., Scrum and Waterfall
• Experience with business and technical processes to enable technology solutions
• Experience of software development processes and conventions
• Able to explain various marketing technologies to both technical and non-technical team members
• Excellent time management skills
• Experience with standard business software such as Microsoft Office Suite, web browsers, etc; as well as industry-specific tools JIRA, Sketch, Automated testing
• Creative agency experience a plus
• Pharmaceutical industry experience a plus
• Candidate must be open to travel as needed