Technology Operations Engineer

Company Profile

Founded in 1977, GMO is a global investment manager committed to delivering superior long-term investment performance and advice to our clients. We offer strategies and solutions where we believe we are positioned to add the greatest value for our investors. These include multi-asset class, equity, fixed income, and alternative offerings.

We manage approximately $69bn for a client base that includes many of the world’s most sophisticated institutions, financial intermediaries, and private clients. Industry-wide, we are well known for our focus on valuation-based investing, willingness to take bold positions when conditions warrant, and candid and academically rigorous thought leadership. Jeremy Grantham, GMO’s Co-Founder and Long-Term Investment Strategist, is renowned as an expert in identifying speculative investment bubbles and also as a leading climate investor and advocate.

GMO is privately owned and employs over 430 people worldwide. We are headquartered in Boston, with additional offices in Europe, Asia and Australia. Our company-wide culture emphasizes commitment to clients, intellectual curiosity, and open debate. We celebrate and respect our differences, while embracing and valuing what each of us brings to work, as we know that diverse teams in an inclusive, caring environment achieve higher engagement and better client results.

Please follow the prompts included in this job posting to apply. The application window for this role is anticipated to remain open until the job is filled, or as otherwise determined by GMO.

Department Overview 

The Operations Engineering team is responsible for supporting GMO’s hybrid on-premises and cloud environment. This team is responsible for the management/maintenance of the 1500 Windows Server/Linux Systems across private and public cloud, along with storage, enterprise monitoring platforms, database operations, and application issues.

Position Overview 

This Technology Operations Engineer role is responsible for ensuring the availability and optimization of all systems/storage infrastructure along with monitoring platforms across the public and private cloud. The individual will provide support for various environments. The successful candidate will be able to work efficiently in a fast-paced environment, analyze technical problems and create solutions with existing techniques and tools. The successful candidate will have the drive to work with platform engineering teams and implement automation solutions to eliminate recurring problems. An understanding of high-level infrastructure goals and the candidate’s ability to communicate those to other technology teams will be required.

Due to the global nature of the team, the candidate will also be a technical lead/point person for their geography’s working hours for all responsible technologies and will help peers field issues where necessary. 

We anticipate this position being a hybrid role, with the expectation of working a minimum of two days per week in the office. This is a full-time position with the working days being Sunday through Thursday and working hours of 9 am to 5 pm local time. 

Requirements:

•Bachelor's degree in computer science (or a related technical field) or comparable years of experience in a technical role 

•Problem solving, can-do attitude and proven skills in researching and fixing issues using resources at hand 

•Demonstrated technical expertise in Application support including maintaining and troubleshooting complex applications in support of critical business functions

•Demonstrated competence with analyzing, documenting, troubleshooting, administering, and evaluating: Windows Server, Active Directory, System Center Suite, CIFS filesystems, storage arrays (NetApp and Pure), and Citrix. Knowledge and administration of VMware ESX server and/or Ubuntu a plus. High level competence should be demonstrated in at least 3 of these technologies. 

•Experience with Azure IaaS, PaaS, SaaS services. 

•Self-direction; experience planning and accomplishing multiple simultaneous projects and goals 

•Ability to spot patterns and communicate them effectively to engineering teams that will work to fix the root cause of the problem using a scalable solution. 

•Basic understanding and experience with automation tools and/or orchestrators such as Azure Function Apps/Runbooks and ServiceNow 

•Solid understanding of networking and distributed computing concepts, including principles of network-routing client/server applications 

•Demonstrate scripting capability around systems integration and management using multiple languages such as PowerShell, JavaScript, and Python 

•Experience with multiple monitoring methodologies including WMI, SSH, agent based, SNMP and push/pull concepts 

•Ability to effectively interact with external parties, such as Microsoft, AT&T, or Cisco on technical matters, often requiring coordination between organizations 

Preferred: 

•Understanding of Linux operating systems and authentication methods including lvm, automount, recovery shell, network configuration, docker, both RedHat and Ubuntu distros, yum and apt patch management would be a plus 

•Understanding of Splunk, Tidal and MoveIT

•Basic understanding of SQL 

•Knowledge of blade and rack server hardware management 

•Demonstrated proficiency with CIFS, NFS, TCP/IP, LDAP, SSH, DNS, SMTP, load balancing and troubleshooting 

•Azure AZ104 Qualification or higher