Job Description
Who we are
Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, which helps to digitize the world of physical operations, providing visibility and empowering entire sectors of our economy to become more safe, efficient, and sustainable. Founded in San Francisco in 2015, we now employ more than 2,000 people globally, have 2.3 million IoT devices deployed globally, and collect more than 85 billion minutes of video footage and 4.6 trillion data points annually.
Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including video-based safety, vehicle telematics, apps and driver workflows, equipment monitoring, and site visibility. As part of a newly public company, you’ll have the autonomy and support to make an impact as we build for the long term.
Recent awards we’ve won include:
Best Place to Work by Built In 2022
Deloitte Fast 500 Companies
IoT Analytics Company of the Year in 2022’s IoT Breakthrough Winners
Every year, we partner with our customers to deliver outcomes like conserving millions of gallons of fuel, saving millions of dollars, and creating positive environmental change. As more customers connect to our platform, our data grows, our AI models get smarter, and our opportunities expand.
About the role:
Samsara is seeking an experienced Technical Project Manager to support our Customer Facing Systems team & Compliance programs, in our Business Technology group. We have an opportunity to create a world class organization and are looking for people with the following characteristics:
- A desire to improve customer and employee experience
- A desire to improve quality
- A desire to keep teams organized and on track
- A willingness to do what it takes to get the job done
- A devotion to being the best
- A deep animosity toward mediocrity
- Strong consulting, customer management skills or a desire to learn
- Fanatical ability to deliver customer satisfaction
The successful candidate is responsible for project managing scrum team(s), and the successful delivery of projects and programs within our business. This candidate will have the opportunity to improve many internal processes and implement corporate-wide project/program management standards. Your daily tasks will allow you to work closely with software developers, IT management and a diverse group of cross-functional teams including sales, customer success, finance, communications and marketing.
In this role, you will:
- Manage project delivery, including milestones, prototype builds, and launch
- Ensure a seamless technology experience for all Samsarians, on every project deployment
- Aggregate information from different team members to create plans and deliver results
- Resolve technical, scheduling and resource conflicts by prioritizing based on project goals
- Establish process to manage changes for all project components
- Work with stakeholders within our business functions, from the executive level down throughout the organization.
- Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices
Minimum requirements for the role:
- Experience working within a Customer Facing Systems or Customer Support Systems function, with a deep understanding of the processes and operations in these areas
- Project management experience with Salesforce or Go-To-Market Systems initiatives
- Strong ability to manage cross-functional projects, and drive projects to completion
- Clearly able to drive teams through the end to end project lifecycle
- Previous experience managing between 3-5 projects simultaneously
- Over 2 years of direct TPM experience
- “Get it done” attitude, and ability to cope with ambiguity
- Strong interpersonal skills and the ability to perform under pressure situations, while developing sound implementation approaches which solve the business problem
- Demonstrated track record of creating, implementing and managing disciplined, well documented processes supporting explicit service levels
- Demonstrated track record of working effectively across organizational boundaries
- Demonstrates ability to use innovative ideas to solve problems in a cost effective manner
- Proven track record of project management in a fast pace growth environment
- Effective leadership, communication, collaboration, problem solving and project management skills
- Bachelor's Degree and 5+ years of experience in project management in high-tech companies
- English fluency
An ideal candidate also has:
- Exposure to Compliance activities associated with Process Mapping, JIRA, ITGC, SOX, FedRamp, ISO etc
At Samsara, we welcome everyone regardless of their background, race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, etc. We depend on the unique approaches of our team members to help us solve complex problems. We are committed to increasing diversity across our team and ensuring that Samsara is a place where people from all backgrounds can make an impact.
Accommodations
Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email [email protected] or click here if you require any reasonable accommodations throughout the recruiting process.
US Only: Please note that Samsara’s COVID-19 vaccination policy requires all team members who will be meeting in person for business or working from one of our offices to be fully vaccinated against COVID-19 or submit regular testing. People who cannot be vaccinated for qualifying medical conditions, sincerely held religious beliefs, and other legally protected categories, may request an accommodation.
Benefits
Our target total compensation market position is in the top 25% of all software and hardware companies. Our full time employees receive an above market-rate salary, an outstanding equity offering, employee-led remote and flexible working, health benefits, personal development, Samsara for Good charity fund, and much, much more. Take a look at our Benefits site to learn more.
Flexible Working
At Samsara, we have adopted a flexible way of working, enabling teams and individuals to do their best work, regardless of where they’re based. We value in-person collaboration and know a change of scenery and quiet space to work is welcomed from time to time, but also appreciate that the world of work has changed. Our offices remain open for those who prefer to collaborate or work in-office, but we also encourage fully remote applicants. As most roles are not required to be in the office, we are able to hire remotely where Samsara has an established presence. If a role is required to be in a certain location and candidates do not have work authorization for that location, Samsara will conduct an immigration assessment. If the role is not required to be in a specific location, Samsara will move forward with the remote location that works best for the business. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company.
Please note: Samsara does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to Samsara employees.
Date Posted
01/06/2023
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