TechOps Lead

A proactive technology expert on a mission to solve tough team tech problems.

Biofire Technologies is on a mission to give gun owners better tools for reducing preventable gun injuries and deaths, especially among children. We believe our technology, combined with a best-in-class customer experience, will define the future of firearms safety for the next generation. Our mission-driven approach has earned support from the firearm community, the tech world, and the media.

Biofire employees are world-class engineers who have designed and tested firearms, medical devices, robots, cars, satellites, rockets, and supersonic jets. What unites our team is our commitment to safety and reliability that we bring to our work every day.

Reducing accidental firearm injuries and deaths requires original thinking and authentic collaboration, so we’re deeply invested in building a team and culture that can achieve our mission together. Team members enjoy autonomy and flexibility from day one, so expect to be immediately tasked with solving challenging problems and building new systems that work. We’ll hold you accountable for executing on audacious goals, giving and receiving honest feedback, and helping your teammates succeed. You’ll receive respect, kindness, and support from every direction while you figure out how to get it all done.

As the TechOps Lead at Biofire you will operate as a team of one and be responsible for ensuring your teammates are fully enabled by their technology each and every day by supporting a variety of services, managing projects and acting as a proactive first and last point of contact for end user support. You will be the internal owner responsible for administering, maintaining and developing Biofire’s business software suites, hardware assets, and infrastructure to ensure the technology tools your colleagues rely on are up-to-date, functional, and effectively deployed without disruption. To succeed you will need to be proactive, exceptionally detail-oriented, have a strong technology infrastructure background, and be a rapid and disciplined technical problem-solver. You will constantly be on the lookout for problems you can crush and ways to improve the day-to-day work of your teammates and take pride in maximizing the efficiency of every single person, system, and project you encounter.

Day to day responsibilities of the role will include:

• Provide in-office support to enable and unblock the Biofire team by ensuring office and employee technology is always performing effectively;
• Continuously examine for tech and processes that can be improved across the company and take measures to implement;
• Provisioning, maintenance, and troubleshooting of employee laptops and workstations;
• Troubleshoot and resolve infrastructure issues;
• Direct Biofire’s external TechOps service providers in the processing of support requests for effective and timely resolution of issues;
• Research, procure, and deploy new hardware and software solutions; and
• Educate teammates on how to get the most from their technology tools.

We’ll need you to bring your very best, so we give you what you need to do a great job. You’ll enjoy flexible hours, teammates you will like, respect, and be inspired by, and all the technical resources you might need at our Broomfield office.

In addition to our competitive pay and stock options, Biofire offers fully covered medical, dental, and vision benefits, a funded Health Spending Account, unlimited PTO (that team members actually use - we promise), a 401(k) with employer matching, and a 14 week parental leave policy. We deliver perks including noise-canceling headphones, the premium music streaming service of your choice, and anything else you’d need to succeed in your role (within reason).

This is a full-time, salaried role that will require you to be in the office full-time. The compensation range for this role is $150,000 - $170,000.

If you think you will succeed in this role, and love the work you’ll do, we encourage you to apply regardless of your background. We evaluate candidates based on their unique talents and fit for our needs, not a rigid list of qualifications.

Our dog-friendly, state-of-the-art headquarters is located in beautiful Broomfield, Colorado, between Boulder and Denver. This role requires team members to frequently collaborate in person. .

We’re bringing innovation to a technological problem that has persisted for decades, so we depend on diverse, inclusive, and collaborative teams to break new ground and do great work. We welcome people from all qualified backgrounds, and we don’t discriminate on the basis of race, religion, color, political affiliation, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

This role handles information subject to US Export Control Regulations. Applicants must be (a) a citizen of the United States; (b) a lawful permanent resident of the United States (“Green Card” holder); or (c) a person admitted into the United States as an asylee or refugee to be considered for the position.