Telemarketing Associate

Summary

BlueCross BlueShield of South Carolina is recruiting for a new team of telemarketers for our Medicare Advantage Plans.

We are looking for talented, energetic, competitive sales experts that have a passion to excel! Experienced, licensed agents are desired but if you're Not licensed, No problem. If you're the right fit, BlueCross will cover your training to become a licensed agent. Our department is hiring a team of professionals who are ready and qualified to represent South Carolina's most trusted health insurance company.

Location: This role is onsite at 4101 Percival Road, Columbia, SC 29229.

Work Environment: Monday - Friday 8:00AM-5:00PM or 12:00PM-9:00PM must be willing to work rotating weekends.

Description

• Place and answer (inbound and outbound) telephone calls to/from potential customers.
• Assists with decisions regarding plans and products.
• Follow up on leads provided from internal sources.
• Generate letters to prospective customers.
• Process applications and prepare marketing/information packets.

Required Education:

• High School Diploma or Equivalent.

Preferred Work Experience:

• Six-months of sales or sales related experience.
• Call Center Experience
• Medicare Knowledge

Required Skills and Training:

• Working knowledge of word processing software.
• Good judgment skills.
• Effective presentation skills.
• Demonstrated verbal and written communication skills.
• Effective organizational skills.

Preferred Skills and Abilities:

• Working knowledge of spreadsheet and database software.
• Effective customer service skills.
• Analytical and critical thinking skills.
• Ability to persuade, negotiate, or influence others.

Required Software and Other Tools:

• Microsoft Office.

Preferred Software and Other Tools:

• Working knowledge of Microsoft Excel, Access, or other spreadsheet/database software.

Required Licenses and Certifications:

• Department of Insurance Licensure must be obtained within 90 days of hire in state employed.
• American Health Insurance Professionals Certification for Medicare within 90 days of hire.

Our comprehensive benefits package includes the following:

• 401(k) retirement savings plan with company match
• Fantastic health plans and free vision coverage
• Life insurance
• Paid annual leave - the longer you work here, the more you earn
• Nine paid holidays
• On-site cafeterias and fitness centers in significant locations
• Wellness programs and a healthy lifestyle premium discount
• Tuition assistance
• Service Recognition

What We Can Do for You:

We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company.

What to Expect Next:

After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements. Management will conduct interviews with those candidates who qualify, with prioritization given to those candidates who demonstrate the preferred qualifications.

JOIN TEAM ADVANTAGE:

• Competitive base pay
• $75K Annual Earning Potential
• Full Benefits including vision and dental
• 401(k) with Employer Match
• Flex-Shift Opportunities
• Award-winning Customer Service
• South Carolina's Most Recognized Brand
• Top-Rated Industry Leader for 75 Years

If you're the right fit, BlueCross will cover your training to become a licensed agent.

We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer.

Some states have required notifications. Here's more information.

Equal Employment Opportunity Statement

BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains Affirmative Action programs to promote employment opportunities for minorities, females, disabled individuals and veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.

We are committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities.

If you need special assistance or an accommodation while seeking employment, please e-mail [email protected] or call 1-800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.