Telesales Representative

The Veranda Assisted Living · Asia Only/Other (don’t specify)

Company

The Veranda Assisted Living

Location

Asia Only/Other (don’t specify)

Type

Full Time

Job Description

Time zones: JST (UTC +9) CST (UTC +8) WIB (UTC +7) MMT (UTC +6:30) BST (UTC +6) NPT (UTC +5:45) IST (UTC +5:30) UZT (UTC +5) IRDT (UTC +4:30) GST (UTC +4)

Job Summary:

  • Answer incoming calls of individuals having interest in our services.
  • Educate family members and prospective residents regarding our services.
  • Asking questions to understand customer requirements and close sales.
  • Maintain good customer relationships and follow up with residents families and referral sources regarding potential admissions.
  • Enter and update customer information and notes in the database.
  • Conduct interviews of potential residents the facility.
  • Verify potential resident insurance coverage and income.
  • Coordinate and facilitate appropriate admission to our facility.
  • Maintain current knowledge and understanding of client payment sources for example; Medicaid Social Security SSI MLTC.
Requirements

Qualifications:

  • Proven experience as Telesales representative or other sales/customer service role.
  • Dedication and compassion to provide seniors with services.
  • Must be an excellent communicator and have superior people skills.
  • Must be comfortable presenting our Assisted Living services over the phone.
  • Ability to learn about services and describe/explain them to prospects.
  • Excellent knowledge of English.
  • Must be able to organize and prioritize many tasks effectively.


Benefits

$80 Weekly pay.

Paid Time Off.

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Date Posted

05/01/2024

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