Temporary Project Advisor

About the role:

This is a unique role where you will be working with homeowners across the country on large scale and high value home improvement projects. The focus of the role will be full cycle sales (from qualifying the lead through to closing the sale) and will also have exposure to project management (remotely managing the project through to completion).

Success in this position will come to those with a go-getter attitude. We are looking for team members with exceptional attention to detail and time management skills. We are looking to add someone to our team who is excited about a role that combines the competitive nature of sales and the entrepreneurial spirit of building something new. This role will give individuals the opportunity to actively help build one of our fastest growing business lines.

This position will be remote and require candidates to work up to a 40 hour work week. The hourly rate for this role ranges between $18-$20/hour.

What you’ll do:

• Kick off projects by responding to inbound leads from homeowners who have requested services on Angi and HomeAdvisor. Consulting and advising on their project to win their business.
• Leverage our existing network of Service Providers to find the best fit and value for each project
• Create new partnerships with Service Providers outside of our network by bringing them more business, and helping them reach more customers through the Managed Services program 
• Coordinate high volume of home improvement projects. Handling all details, from client and service provider outreach, to scheduling and invoicing
• Cultivate a pipeline of business from 25+ leads per month while managing and advancing existing accounts
• Including client and service provider outreach, scheduling, invoicing, escalations
• Manage your business pipeline and develop a strategy for long-term sustained success
• Develop multiple relationships at once to help as many customers as possible love their home more than they already do

What we're looking for:

• Successful candidates have come to us with a variety of experience and experience levels in customer success, sales or account management (or senior customer service roles), preferably with 2 - 5 years of experience
• Comfortability selling projects and reaching customers by phone, email, and text. Emphasis on calls!
• Experience utilizing a CRM such as Zendesk
• Experience and/or excitement around building a book of business, ensuring the management and fulfillment of strategic sales and project completion targets, while building and maintaining relationships with customers and outside vendors/partners
• Ability to work independently with excellent time management; must be able to multitask and handle high volume of relationships and projects at the same time
• Excellent written and verbal communication skills
• Attention to detail and strong organizational skills
• Eagerness to learn and grow!
• Good foundation in Excel/Google Sheets is a plus but not required – Is this required since we’re doing an Excel test?
• Knowledge of home services/skill trades and/or real estate is a plus but not required
• A proven track record of exceeding quota attainment is a plus but not required
• Comfortability with hitting monthly KPIs is key

We value diversity

We know that the best ideas come from teams where diverse points of view uncover new solutions to hard problems. We welcome and value individuals who bring diverse life experiences, educational backgrounds, cultures, and work experiences.

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