Territory Account Manager (Massachusetts)

What if the work you did every day could impact the lives of people you know? Or all of humanity?

At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients.

Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible.

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Seeking someone with a passion for advancing personalized medicine, translational research, drug development, and therapeutics development. Successful candidate will be creative, driven, and resourceful, with responsibility to help transition Illumina’s NGS technologies from research to clinical diagnostic testing and cutting edge therapeutics. The territory account manager will work with clients to expand Illumina’s footprint and drive revenue within the Greater Boston area. 

Responsibilities:

• Engage customers to effectively position and sell complex workflows
  • Successfully navigate and manage a multi-tiered sales process for both capital equipment, consumables, and services
• Understand economic trends driving decision making in current biotech and pharma markets
• Provide accurate sales forecasts, with a focus on instrument placement and reagent pull through
• Manage sales pipeline
  • Build a short/medium/long term sales pipeline and manage the necessary levels of sales leads, prospects, and opportunities
• Build and maintain relationships at all levels of the customer organization. Facilitate communication and relationship building between Illumina and client executives.
• Develop and execute on territory and account-specific sales plans to meet assigned sales quotas
• Understand the competitive dynamics within the account and lead development and implementation of strategies and tactics that best position Illumina technology and products to neutralize competitor growth.
• Deliver compelling technical/scientific seminars and presentations on Illumina products and their capabilities
• Partner cross-functionally with Illumina colleagues in sales, service, support, and marketing to appropriately address the needs of customer base
• Demonstrate command of scientific knowledge to engage in collaborative sales process
• Develop a solid understanding of genomics, next generation sequencing and genotyping. This is the foundation of the position and the portfolio
• Develop high-value, long-term profitable customer accounts through relationship building sales techniques.

All listed tasks and responsibilities are deemed as essential functions to this position; however, business conditions may require reasonable accommodations for additional task and responsibilities.

Requirements:

• Strong technical background in molecular biology, sequencing, or genomics (preferred)
• Understanding of the clinical research market, therapeutics development and drug development markets
• 3+ years or equivalent of proven sales experience in a strategic selling environment i.e. life science capital equipment or a related area
• Strong understanding of current trends, challenges, opportunities within the healthcare industry
• Previous demonstrated success with complex sales and within in multi-layered environment preferred
• Strong negotiation skills including high-value capital equipment or 
• Proven track record growing specific, targeted markets
• Demonstrated track record in lead generation and prospecting
• Highly adaptable and independent
• Excellent listening, time management, organizational and interpersonal skills
• Team minded approach to selling
• Self-starter: desire to seek creative solutions, learn and adapt to a changing landscape.
• Work remotely
• Candidate should reside in Greater Boston Area or be able to easily commute. Relocation will be considered.

Education:

• Life Science Degree is required, advanced degree a plus

The estimated base salary range for the Territory Account Manager (Massachusetts) role based in the United States of America is: $80,900 - $121,300. Should the level or location of the role change during the hiring process, the applicable base pay range may be updated accordingly. Compensation decisions are dependent on several factors including, but not limited to, an individual’s qualifications, location where the role is to be performed, internal equity, and alignment with market data. Additionally, all employees are eligible for one of our variable cash programs (bonus or commission) and eligible roles may receive equity as part of the compensation package. We offer a wide range of benefits as innovative as our work, including access to genomics sequencing, family planning, health/dental/vision, retirement benefits, and paid time off.

At Illumina, we strive to foster a diverse and inclusive workplace by cultivating an environment in which everyone contributes to our mission. Built on a strong foundation, Illumina has always been rooted in openness, collaboration, and seeking alternative views and perspectives to propel innovation in genomics. We are proud to confirm a zero-net gap in pay, regardless of gender, ethnicity, or race. We also have several Employee Resource Groups (ERG) that deliver career development experiences, increase cultural awareness, and demonstrate our collective commitment to diversity and inclusion in the communities we live and work. We are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. If you require accommodation to complete the application or interview process, please contact [email protected]. To learn more, visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. The position will be posted until a final candidate is selected or the requisition has a sufficient number of qualified applicants. This role is not eligible for visa sponsorship.