Territory Manager

Company Description

“To be the most loved everyday food and groceries destination!” - that’s our mission at foodpanda (small ‘f’).
foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well as in new verticals like grocery deliveries, with a strong tech infrastructure at our core. From our restaurants-partners, cloud kitchens and cloud grocery stores — foodpanda is just one tap away, getting everything you need into your hands quickly and conveniently!
If you love working with technology to create solutions and are not afraid to roll up your sleeves to get things done, you will find your tribe here at foodpanda. foodpanda comprises of people from more than 60 nationalities, and we believe in winning through diversity.
foodpanda is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide

Job Description

• Conduct external face-to-face meetings with vendors, including furnishing the onboarding training manual tailored-fit for a specific partner, supporting vendor issues, and being in contact with them.
• Responsible for onboarding various restaurants/shops/marts at different locations in the country.
• Work closely and proactively with the Supply, Live Operations, Sales, Account Management, and Content Teams to ensure all tasks and requirements are both accurate and conducted in a timely way.
• Research accounts, identify stakeholders/decision makers, and generate interest about foodpanda.
• Oversee vendors that are newly onboarded to the platform and drive operational excellence within the platform on metrics including commercial performance, internal tools, systems, and any other special projects.
• Responsible for the development of vendors after acquisition and maximizing their potential, including but not limited to supporting the onboarding and incubation process for restaurants/shops.
• Manage and resolve vendor-related inquiries, issues, and escalations.
• Ability to work with different teams (inter and intra-department) to ensure a smooth vendor journey and high-quality vendor experience within the platform.
• Visiting the field on a daily basis to make sure all targeted shops are being onboarded properly.
• Responsible for bringing remaining strategic brands on foodpanda portal and no category is missed from available restaurants/shops in the assigned region.
• Maintaining the log and updating records of inventory on salesforce.
• Provide all relevant training and support required during the initial first month of onboarding.

Qualifications

• Bachelor’s/Master’s degree in Sales/Marketing or business-related field.
• 2-4 years field sales and key account management experience.
• Must have strong work ethic, self-starter approach, integrity and demonstrated ability to lead and develop themselves & amp; a high performing team.
• Capacity to understand all sales functional areas i.e. Category Sales.
• Prior experience in managing field sales team