Territory Manager

About PayJoy

PayJoy is a mission-first financial service provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. We lend through our patented technology that turns a smartphone into digital collateral, and our cutting-edge machine learning, data science, and anti-fraud AI allow us to offer the lowest cost and qualify the most customers in the industry. As of 2024 we have brought billions of dollars in credit to 12 million customers, doubling in the last two years while remaining strongly profitable and sustainable for the long term.

This role

The Territory Manager is responsible for leading the management and expansion of the portfolio of business partners and thus the sales revenue, while building strong relationships with the sales team and store decision makers across your territory, driving their loyalty and satisfaction through innovative solutions. In order to implement effective commercial strategies and analyze performance metrics to optimize operational efficiency and achieve established objectives.

Responsibilities

• Build and maintain commercial relationships with customers in the region of operation, boosting the business, increasing revenue and ensuring your partners are actively selling every month.
• Maintain contact with our partners' managers and decision-makers to meet their requirements and follow up on planning.
• Enhance the effectiveness of partner sales teams, fostering a deeper understanding of PayJoy’s offerings and strengthening the overall customer experience, through regular store visits and tailored training for sales staff.
• Manage sales representatives who will be tasked with supporting your partners.
• Analyze and interpret data for decision-making, communicating progress, needs, points of improvement and opportunity for growth of the assigned territories.
• Research the market and analyze the performance of the competition to develop effective sales strategies for the assigned area and track sales trends to adjust plans and actions.

Qualifications

• Bachelor’s degree in Marketing, Administration, or ICT is required. 
• Minimum experience of 2 years in: Finance, Fintech, Sales, Software, Telecom or Smartphones/Retail industry (nice to have); with a demonstrated track record of meeting or exceeding sales targets.
•  Experience with managing a high impact team of direct reports to hit your monthly sales targets 
• Strong relationship-building skills, allowing them to effectively connect with retail partners and distributors to foster loyalty and collaboration. 
• Analytical Skills: Analyzing sales data and market trends to develop actionable strategies for revenue growth and partner support.
• Strong Communication Skills: Excellent verbal and written communication skills, with the ability to effectively train and engage diverse sales teams and partners.
• Knowledge of CRM tools such as Zoho, Smartcube or similar (Nice to have); office suite and Gsuite (Must)
• Proficiency in Excel.
• car and availability to travel (Nice to have)

Benefits

• Company-funded health insurance
• Life insurance
• Dental plan
• Individual retirement plan 3%
• 20 days of vacations
• $2,000 USD annual Coworking Travel Perk
• $2,000 USD annual Professional Development Perk
• $500 USD annual Fitness Perk
• $500 USD Phone Finance allowance
• $250 USD Home Office equipment allowance
• $200 USD Headphone allowance

PayJoy is proud to be an Equal Employment Opportunity employer and we welcome and encourage people of all backgrounds. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

PayJoy Principles

Finance for the next billion * Ownership * Break Through Walls * Live Communication * Transparency & Directness * Focus on Scale * Work-Life Balance * Embrace Diversity * Speed * Active Listening