Test Manager

The role is required to perform hands on QA Manager initiative for QA technology projects.

The candidate will be a self-directed and highly motivated individual with minimum 7-10 years of QA Manager hands on testing experience using various test and project methodologies, tools and testing types. An attitude to do whatever it takes to get the project done and deliver by project deadlines. The main responsibilities will be to lead System or System Integration testing carried out in a waterfall or Iterative fashion.

1.    Main duties, responsibilities and deliverables

• Taking responsibility for the project testing activities. This includes:
• Review requirements, solution, design and other project specific technical documentation
• Review Test documentation
• Provide resource and test effort estimation
• Produce the Project Test Plan (with re-planning where necessary)
• Analysing requirements and technical solutions in order to write Test Strategies for planned levels / phases of testing
• Produce Test Strategy and other project specific Test documentation
• Allocate tasks to team members and monitor team's progress
• Produce (or assist in producing) Requirements Traceability Matrix, Test Scenarios and Test Scripts
• Perform (or assist in) Test Execution and support Defect Management
• Identify and escalate Risks / Issues / Dependencies
• Provide regular progress reports to Project and QA Management
• Liaise with project stakeholders (internal to CLS and third party) to address for example knowledge gaps, queries and any other such dependencies
• Attend / arrange meetings, workshops.
• Primary point of communication for testers allocated to the specific project.
• Coordinates team of testers and activities across all modules.
• Provide training and assistance to testers to ensure they are following testing and defect reporting processes.
• Assign and conduct day-to-day management of sub QA team’s assigned projects, tasks, and activities.
• Performs the duties of a Tester as time from coordination allows; tests application to ensure it is working as specified, including use of test cases or on an ad-hoc basis, reports defects and other issues found during testing in the defect tracking system.
• Ensure testing commitments are met within the sub QA team and monitor assigned sub QA team projects for potential impacts to target dates or other Projects. Communicate potential impacts to target dates to the Lead QA.
• Manage the Jira (defect tracking) database for all testing phases (update, follow-up and escalate overdue issues).
• Review and estimate requirement change requests.
• Review and validate test results and defect reports by the Test Executers
• Initiate weekly testing status meetings with QA, Vendor and Project team
• Main project will be related to the CLS Settlement service

2. Supporting testing/training activities 

Take responsibility for the support for other departments’ use of the testing environments. This includes:

• Assisting development team(s) in understanding Test Processes so as to enable them to do structured Component Integration Testing
• Assisting business staff in UAT activities
• Mentoring internal testing resources
• Sharing industry knowledge through ad-hoc workshops.

3. Following and maintaining processes and procedures

Following, implementing and maintaining processes and procedures for QA and Testing activities. This includes:

• Test analysis and Preparation processes
• Defect Management
• Reporting process
• Test Execution processes
• Identifying and advising on improvements to processes

Experience

• FX knowledge/experience is not mandatory.

Professional Experience

• Software Testing experience in the 'Financial Services' business domain (preferably in FX, Payment – RTGS, SWIFT)
• Extensive Software Testing experience, including roles within at least 5 medium to large projects
• Experience as a customer managing the delivery of at least one medium to large new system/ project (or a major enhancement of an existing operational system) from a Third Party IT Vendor
• Experience of managing or working with teams within an off-shore service model
• Experience in producing various Test artefacts including Test Strategy / Plans, Test Scenarios, Test Scripts
• Experience in Defect Management
• Experience in XMLs and database interrogation using SQL, Linux/Unix
• Familiarity with the CLS concept
• Familiarity with the ISO 20022 Universal financial industry message scheme.

Qualifications / certifications

Bachelor degree in a technical field, and with a minimum of 7-10 years relevant professional experience

Software Test Certification (CSTE , ISTQB)