Job Description
SonicWall has been fighting the cybercriminal industry for over 26 years, defending small- and medium-sized businesses and enterprises worldwide. Backed by research from SonicWall Capture Labs and the formidable resources of over 26,000 loyal channel partners around the globe, our award-winning, real-time breach detection and prevention solutions secure more than a million business and mobile networks and their emails, applications and data.
Ready to do your part in the cyber arms race? SonicWall offers fun, high-energy work environments at the leading edge of technology, networking and cybersecurity. Whether youโre in sales, marketing, engineering, product management, technical support or finance, youโll have real opportunities to help protect more than 500,000 organizations across the globe. If youโre ready for a career that can impact change โ and not just another job โ join one of committed and enthusiastic SonicWall teams in offices around the world.
Responsibilities:
- Conducts a complete analysis and reproduction of issues and recommends workarounds.
- Work closely with the development teams to collect relevant actionable data leading to bug fixes.
- Provides analysis of network traces, debug files and reproduction of technical incidents.
- Join internal and external discussions as a SME to provide technical and expert opinion.
- Participate in running test cases as defined in test suits, file bug reports and updates.
Required Qualifications:
- Excellent analytical and technical skills.
- Solid understanding of L2-L7 networking protocols and OSI Model.
- Strong understanding of testing Network Security applications (Firewall, IPS, IDS, Vulnerability).
- Knowledge of LAN/WAN network design and implementation strategies and methods.
- Hands-on experience with major Operating Systems such as UNIX, Linux, and all Microsoft Windows Operating Systems.
- Familiar with HA (High availability), State synchronization, Network Clustering.
- Demonstrated ability to use in-depth technical knowledge to resolve or workaround issues using troubleshooting tools i.e. WireShark, Netmon, etc.
- Experience using various types of test equipment such as IXIA/BreakingPoint and Spirent, as well as having a very clear understanding of testing methodologies.
- Experience in defining testing requirements and setting up the required testbeds and labs to replicate bugs and problems.
- Ability to work independently in a high-level stress and interrupt driven environment.
- Excellent problem solving, communication, and organizational skills.
- Bachelor degree in EE/CS in related field or equivalent experience.
- 8 years minimum of Escalation Engineer experience preferred.
SonicWall is an equal opportunity employer.ย
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We are committed to creating a diverse environment and is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, and other protected status as required by applicable law.ย
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At SonicWall, we pride ourselves on recruiting a diverse mix of talented people and providing active security solutions in 215 countries.ย
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Date Posted
09/14/2022
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5
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