TikTok Commerce - Content Designer

Responsibilities

About Us
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

About the Team
Through clear, expressive writing, content designers build products that captivate and engage our viewers, and transform product features and concepts so that they're intuitive and easy to understand. You'll actively build relationships with stakeholders, including the TikTok Monetization Product Management, Product Design, Marketing, User Research, Engineering, and Localization teams to promote UX writing within TikTok.

Responsibilities:
- Execute content design and UX writing for TikTok Shop workstreams
- Lead initiatives to improve our processes and increase our ability to drive impact
- Craft, proofread, and edit concise, conversational product UI content
- Contribute to and evolve TikTok Shop's content, voice, and style guidelines
- Meet and align with teams globally to drive a cohesive product narrative
- Collaborate with and influence design, product, research, and marketing teams in a fast-paced, work environment
- Participate in design critiques to drive consistency and improve content quality across monetization products

Qualifications

Minimum Qualifications:
- 5+ years of content design or relevant UX writing experience for e-commerce focused web or mobile applications
- Bachelor's degree in English, Journalism, Communications, Technical Writing, UX, HCI, or equivalent practical experience
- Writing portfolio including, but not limited to, user interface copy, microcopy, user education
- Experience collaborating with product management, product design, user research, engineering, and localization teams
- Experience using Figma

Preferred Qualifications:
- Proven ability to make smart project prioritization calls
- Ability to rationalize design choices and content variations
- Ability to communicate decisions with stakeholders and leadership
- Ability to drive product strategy and vision

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.