TikTok - Content Designer (Based in Singapore)

Responsibilities

TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok's sponsorship of a visa.

About Us
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Creation is the core of TikTok's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact-for ourselves, our company, and the users we serve. Join us.

About the Team
The Creation team builds products that make content creation easy, fun and rewarding for creators. This includes improving existing tools, and launching new effects and camera modes. Creators are encouraged to use these tools and post with incentives, such as boosted views and engagement.

We're looking for a user experience (UX) Content Designer to collaborate closely with Product Management, Design, Marketing, Engineering, and Localization team members. Through clear, expressive writing, you'll transform product features and concepts so they're intuitive and easy to understand.

As an advocate for our users, you'll use design thinking, empathy, and data to help shape and refine our product and identify opportunities to build better experiences. You're independent, proactive, and comfortable with ambiguity and problem-solving. You have experience juggling multiple projects and prioritizing them to have the greatest impact on your team and the company. You're also a strategic communicator, helping to define product narratives in conjunction with your team.

You'll write and edit content for mobile and web interaction flows, as well as both apply and help evolve our style guidelines. You have a strong intuition for writing clear, concise copy that is easily translated and localized for our global audience.

1. Write and edit UI text to help creators navigate our product;
2. Collaborate closely with product managers, product designers, engineers, ops, and localization to set a high bar for the overall user experience;
3. Manage and prioritize projects with multiple stakeholders across the target market;
4. Lead content audits to identify opportunities and drive consistency across the product. Contribute to our content standards and be a champion for best practices;
5. Understand how to balance business requirements and customer needs in building features. Ability to critique the visual style, interface, and interaction flow of applications and experiences;
6. Synthesize internal and external feedback. Complete high-quality work in a fast-paced, dynamic work environment.

Qualifications

Minimum Qualifications:
1. Excellent English written and verbal communication skills. Fluent in spoken and written Mandarin;
2. 3+ years experience in content design for consumer-facing products;
3. Experience collaborating with Product Management, Design, Engineering, and Localization teams;
4. Entrepreneurial attitude, ability to deal with rapid changes and situations that are not ideal;
5. Manage multiple projects in a fast-paced environment and stay focused when faced with changing requirements;
6. Writing portfolio including, but not limited to: user interface copy, microcopy, user education, direct or transactional emails, style guides, glossary additions or product launch content;

Preferred qualifications:
1. Experience working on a global product with international partners;
2. Experience using Figma.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.